SLS South Beach Hotel/ Luxury Suite Sales Manager

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POST DATE 9/14/2016
END DATE 10/14/2016

SBE Miami Miami Beach, FL

SBE Miami
Miami Beach, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Primary Functions: Manage the top luxury national and international suite accounts/customer for the hotel Obtain up to 50-75 new key-prospects, on a weekly basis. Maintain, prospect, independently solicit and book business of High Net Worth status. Develop, Create and Maintain customer relationships to achieve optimum market share Specific Accountabilities: Identify and pursue business from free market information, as well as information from purchased lead sources, analyzing historical and other statistical information (market segment, account mix goals), participating in conducting customer interviews and preparing customer call analysis report. Solicit suite business (including repeat customers) directly and jointly with others through the preparation, execution and completion of Action Plans. Generate sales and maximize revenues while developing and maintaining long term relationships with clients Create and maintain positive community relationships Work hand in hand with hotel operations team to ensure the luxury guest experience Demonstrate a thorough knowledge of the CRS system and GDS system Maintain product knowledge at all times including all relevant rate structures and promotional offers. Plan and execute sales trips in line with the Sales and Marketing plan both national and international. Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction. Upon closing, coordinate and follow-up with other hotel departments to ensure delivery of superior guest's services. Prepare weekly, monthly, quarterly and annual reports as required by procedural guidelines. As directed, compile and input market intelligence information to the Sales Information Management System. As directed, participate in trade shows, conventions and promotional events within the hotel, the industry and customer organizations. Achieve established room nights and revenue as outlined by the agreed upon goals.