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POST DATE 9/16/2016
END DATE 11/15/2016

Durham County Government Durham, NC

Durham, NC
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)



Develop, maintain and implement record review tools for each of the Child Welfare programs ensuring that review elements are consistent with state, federal, and other monitoring requirements. Conduct quality reviews of the various Child Welfare Programs (i.e. CPS Investigations and Family Assessment, Foster Care, Adoptions, In-Home Services, Intake, and the Screen Out process) using record review tools. Complete in-depth analysis on record reviews to determine error trends and causes of error trends regarding case records and case management. Create summary reports regarding the data analyzed to present to Program Manager and Supervisors. Make recommendations based on findings from data analysis to Program Manager and Supervisors to improve quality of work. Deliver training that is relevant to the work that is being conducted as well as on identified error trends through record reviews in Child Welfare. Work closely with Child Welfare Services Supervisors to assist and support the program needs regarding quality of work. Attend and participate in all State reviews, audits of Child Welfare and meetings with State Program Representatives to interpret and apply policy. Assist other QAT members with program evaluation and data analysis to improve quality of work. Assist in providing quality soft-skills training to DSS New Hires and refresher trainings to existing DSS employees. Participate in unit/section meetings to discuss quality reviews and training elements.


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