Sales/Customer Service-Inbound

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POST DATE 8/30/2016
END DATE 11/29/2016

AppleOne Jacksonville, FL

Jacksonville, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Required Licenses/Certifications
Min Salary
Max Salary
Salary Unit
per year


Are you looking for a position that has a great commission structure, that gives you potential to earn a great salary!! Well this maybe the position for you.
Our Account Executives will use a consultative sales approach to engage each client into an interactive strategy session. Account Executives will ensure that each client is well informed with reasonable expectations in regards to the legal representation process. The Account Executive will access each prospective client's tax situation in order to propose a solution that would closely meet the client's expectations.

Essential Functions:
Take inbound telephone calls, while effectively working in a high-energy, possibly noisy, demanding call-center like environment
Must be able to reach production quotas including performing continuous consultations back to back.
Understand and be able to explain IRS & State programs available to taxpayers following our client's scripted presentation
Using a consultative sales approach, must be able to professionally interact with highly stressed clients in financial peril
Be able to gather and analyze feedback from prospective clients about their tax solutions. Assesses prospect's financial position to determine the best course of action
Identify which services will be best match for the needs of the prospective client
Persuasively explain the value of the solution and clarify expectations of the prospective client
When appropriate, decline prospective clients with unreasonable OR unattainable expectations
Must properly document all conversations and accurately capture relevant information and inputting into computer system.
Negotiation- Must be able to negotiate outcomes that gain the support of and acceptance of all parties.
Persistence- Able to complete tasks or continue in a course to of action in spite of opposition or discouragement
Relationship Building- Must be able to effectively build relationships
Persuasive- Be able to influence others to change position or adopt a specific point of view
'Closing Skills- Proficient in controlling the interviews while listing, positioning solutions, and obtaining & securing financial compensation
Accountability- Able to accept responsibility and account for his/her actions
Sales Ability- Able to use appropriate interpersonal styles and communication
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Job Experience:

2 plus years of experience in telephonic sales
Proven sales experience with a successful sales track record.