Sales Effectiveness Manager

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POST DATE 9/18/2016
END DATE 12/22/2016

Cox Corporate Services, Inc. Atlanta, GA

Atlanta, GA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


The Sales Effectiveness Manager is responsible for defining and managing a portfolio of metrics and Key Performance Indicators (KPI s) for the Sales Operations organization. These metrics allow the organization to monitor its success and provide the most effective tools, systems and support to sales teams. This individual will also be responsible for defining and monitoring success metrics for critical initiatives, providing key insights to project leaders and sales leadership.

This position will require strong partnership with members of the Sales Operations team, as well as internal business partners such as Finance, Product, Marketing, and Customer Operations to ensure consistency and alignment.
To be successful, this individual must be comfortable and experienced in working cross functionally to define key metrics, interpret data and insights, both internal and external, and identify areas of opportunity and growth.


* Develop and maintain key measurements of success for Sales Operations functions (training, operations, and strategic initiatives)

* Build and maintain a scorecard for the Sales Operations department

* Develop key metrics for sales pilots; measure progress and provide insights and recommendations on go to market plans

* Develop ROI based analysis for training programs; provide insights on key areas for improvement

* Evaluate annual investments in training and provide insights and recommendations for improvement

* Design measurements and provide detailed insights on customer programs such as the Dealer Advisory Board, Interactive Dealer Summit, etc.

* Assist with sales enablement and marketing initiatives (determining overall effectiveness of programs)

* Provide insights and guidance with the development of a long term strategy/roadmap for sales systems and tools


* Bachelor s Degree in Economics, Business, Finance, or related field required; MBA or relevant certifications strongly preferred.

* 5+ years planning/analysis or equivalent sales operations experience required.

* Experience with the automotive field and a sales organization preferred.

* Demonstrated analytical (industry, market, and business) and quantitative skills.

* Proven ability to build strong trusted working relationships with internal and external business partners and executive level management; influencing without authority

* Proven ability to work effectively within complex decision making and organizational structures

* Proven ability to manage multiple projects and priorities in a fast-paced, deadline driven environment.

* Proven experience working and collaborating on projects across departments, business units and with varying levels of management

* Proven experience gathering and translating feedback into actionable items to address the needs of the company across departments or business units

* Exceptional written and verbal communication and presentation skills

* Strong knowledge and use of Microsoft Office Suite (excel, access, power point) required

* Proven people leadership and development skills

ORGANIZATION: Cox Automotive

PRIMARY LOCATION: US-GA-Atlanta-3003 Summit Blvd


JOB LEVEL: Manager

SHIFT: Day Job

TRAVEL: Yes, 25 % of the Time

SCHEDULE: Full-time



Cox Enterprises is a leading communications, media and automotive services company. With revenues of $18 billion and approximately 60,000 employees, the company's major operating subsidiaries include Cox Communications (cable television distribution, high-speed Internet access, telephone, home security and automation, commercial telecommunications and advertising solutions); Cox Automotive (automotive-related auctions, financial services, media and software solutions); and Cox Media Group (television and radio stations, digital media, newspapers and advertising sales rep firms).

The company's major national brands include Autotrader, Kelley Blue Book and Manheim. Through Cox Automotive, the company's international operations stretch across Asia, Australia, Europe and Latin America. To learn more about Cox's commitment to people, sustainability and our communities, please visit

Company Size:
5,001-10,000 Employees
Social Media:
6305 Peachtree Dunwoody Rd
Atlanta, GA 30328

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