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Sales Manager - Clifton, NJ

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POST DATE 9/16/2016
END DATE 10/15/2016

La Quinta Inns & Suites Clifton, NJ

Clifton, NJ
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


At La Quinta, we serve busy, practical, hardworking travelers and take care of their business or leisure travel needs. We provide the best hotel rooms, warmest hotel atmosphere and most courteous service in our market segment at every hotel, every night. La Quinta Holdings Inc. (NYSE: LQ) is a leading owner, operator and franchisor of select-service hotels primarily serving the midscale and upper-midscale segments. The Companys owned and franchised portfolio consists of more than 830 La Quinta Inn & Suites and La Quinta Inn branded hotels representing approximately 84,000 rooms located in 47 states, as well as in Canada and Mexico. La Quintas team is committed to providing guests with a refreshing and engaging experience. Our guests enjoy consistently clean and comfortable guest rooms and suites with many of the frills they would expect at higher priced hotels, such as our Free Bright Side Breakfast and refreshing swimming pools, all at some of the most affordable and competitive rates anywhere. And because we value your input and want to keep you coming back, we continually upgrade and refurbish our properties with modern amenities and useful services that you request. At every La Quinta hotel, you'll find a dedicated staff and comfortable, affordable lodging perfect for business or leisure travel. To learn more about our culture, benefits, career advancement, training & development opportunities, search for corporate and hotel management positions, or search for hourly hotel positions, click here: POSITION SUMMARY: Requirements include the maintenance and continuous growth of current accounts, prospecting and cold calling on prospective new accounts, strengthening relationships with both internal and external customers, and meeting and exceeding budgeted revenue goals. Sales Efforts: * Complete weekly sales calls: * Guidelines: Total of 10 Outside Meetings or Site Tours, 20 Prospecting Calls, 8 Thank you /follow up calls. * Minimum of 20 new contacts per week to be made via either outside calls or phone prospecting. (including new contacts made at existing accounts) * Focus on meeting and exceeding monthly budgets. * Focus on all market segments, with emphasis on growing weekend business (Corporate/SMERF/Tour and Travel). * Have a comprehensive knowledge of the market and maintain a strong backyard sales presence. Know what businesses are present in a 5-block radius. * Be familiar with competitor hotels and selling strategies. (Rates, Amenities, Service & Product). * Implement results driven account/ hotel specific SMART (Specific, Measurable, Accountable, Realistic, Timely) action plans. * Return phone calls and respond to leads within the same business day. * Fully qualify all accounts to analyze requirements, needs and care abouts. * Conduct hotel tours and entertain qualified potential clients in accordance with company and property policies. * Participate in industry and civic organizations and functions representing sales opportunities for the hotel. * Partner with the Global & Regional Sales Managers on strategies to move market share and grow assigned accounts that impact the hotel. * Build strong relationships with the General Manager, departments and staff to create an everyone sells philosophy. * Use the Director of Sales, Director of Regional Sales and Vice President of Sales as resources as needed. * Enter all account information and activities in Salesforce. * Work as part of a team. Offer to deliver proposals/contracts and make personal calls on behalf of team members. * Communicate with Revenue Management to ensure pricing is appropriate to achieve RevPAR growth. * Use the Director of Sales, Director of Regional Sales and VP of Sales as a resource. * Work as part of a team. Promote open communication within all departments and provide an open door policy. Knowledge/Communication: * Strong oral and written communication skills. * Excellent presentation and negotiation skills. * Demonstrated customer service and orientation. * Flexibility, reliability, creative problem solving and strategizing skills required. * Lead referral to other properties, Global Sales and Regional Sales Managers for accounts that have travel to multiple markets. * Accurately communicate details on groups/accounts to other operating departments as needed. * Understand the hotels operations, including room types, meeting capacities, services, features and benefits. * Sales Administration/Time Management: * Excellent time management skills and ability to handle multiple priorities. * Observe prime selling time (9:00am 12:00noon and 1:00pm 4:30pm daily) and use ideal sales day as a guide. * Attend scheduled meetings * Company conference calls as scheduled * Sales training as scheduled * Monthly one-on-one meetings with Director of Sales * Daily morning managers meeting * Weekly business review calls * Generate PRAs or designated sales contracts for new business * Become proficient with all computer systems and reporting functions. * Maintain accurate, detailed and organized files/contracts on all events, customer inquiries and bookings.