Sales and Service Assistant Store Manager - Mansfield, OH

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POST DATE 8/18/2016
END DATE 10/12/2016

Gordon Food Service Mansfield, OH

Mansfield, OH
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


For more than 100 years, Gordon Food Service has been honoring our promises to our customers and employees. As the largest family-owned foodservice distributor in North America, our family-owned company has a long history of pursing innovative ideas and building strong relationships.

Gordon Food Service Store, the retail division of Gordon Food Service, first opened in 1979. Committed to serving the needs of our communities, Gordon Food Service Store is open to the public, and does not charge a membership fee. Now, with over 150 stores, we are rapidly growing throughout the Midwest and Florida. Our stores are the primary supplier for many small foodservice operators, including restaurants, churches, day care providers and other small businesses. We also assist our customers with their home and event-planning needs.

The continued growth of current and new markets allows for the addition of new talent to join our team. We re seeking great people looking for professional and personal growth and a place to make a difference in people s lives. If you are interested in joining an innovative, supportive, values-driven company, we invite you to consider a career with Gordon Food Service.

Are you looking for a new opportunity with a strong, stable and financially smart company? Do you want the opportunity for advancement in your career? If so, then Gordon Food Service is the place for you. For more than a century we have been honoring our promises to our customers and employees. As one of the largest privately held foodservice distributors in North America, our family-owned company has a history of pursuing innovative ideas and building strong relationships.

Position Summary:

Creates a team atmosphere where the Gordon Food Service (GFS) values and philosophies flourish to help build and drive sales and exceptional customer service through the Customer is King mentality. Assist in the management of all aspects of store operations including customer service, store conditions and the selection, training and coaching of Store Sales Associates. Accountable to drive the store s financial performance through managing in-store and outside sales calls and driving sales and service initiatives & programs.

Additional responsibilities will include:

* Developing a sales and customer service culture within the store by driving sales programs and providing coaching and training of staff to support and promote the turning service into sales philosophy to achieve sales and service metrics

* Accountability to grow sales in the commercial, retail, and fundraising segments by acquiring new customers, cultivating current customer sales, performing weekly outside sales calls, and facilitating a strong sales culture inside the store

* Analyzing the store and customer trends for key performance indicators, and develop and implement tactics to generate measurable sales increases to ensure the store achieves their annual sales plan

* Developing product knowledge and drive the customer experience in the store by educating both employees and customers

* Managing the maintenance and upkeep of the store

* Interviewing, hiring, training, and retaining top notch, talented staff

* Serving as a mentor, coach and role model for your team

* Driving professional and personal development through the phase training program

* Assisting the budget management, variance and analyses and productivity improvements

* Implementing the Cornerstone Values, Purpose and Philosophy of the organization

* Taking on other duties as needed

Candidates must have:

* 2+ years of sales and management experience in foodservice, restaurant, grocery or retail environment or equivalent combination of education, training, and experience.

* Proficiency with spreadsheet, word processing, email and Internet software

* Excellent customer service, organizational, public speaking and written/verbal communication skills

* Strong problem-solving, leadership and multitasking abilities

* Talent for driving sales with a "Customer is King" focus

* Flexibility to work 50+ hours/week with varying shifts that include weekends, holidays and occasional 6-day work weeks

* Ability to provide 24/7 on-call support for alarms and emergencies

* Must maintain a valid state driver s license and safe driving record per GFS policy

* Some meeting travel

* Ability to lift/move up to 50 lbs.

* HS diploma or equivalent

* Bachelor's degree (preferred)

Here is a glimpse of what we offer our employees at Gordon Food Service:

* A customer-focused environment

* Comprehensive medical, dental, vision, and prescription insurance

* Short/Long-Term Disability

* Time-off Benefits

* Generous 401k matching program

* Flexible spending

* Performance-based incentives

* Profit Sharing

* Tuition reimbursement program for you and your family

Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.

Gordon Food Service Store is a drug free workplace and drug tests all employees.

All Gordon Food Service locations are tobacco free.