Salesforce Configurator/Administrator (Valpak)

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POST DATE 9/16/2016
END DATE 11/20/2016

Cox Corporate Services, Inc. Saint Petersburg, FL

Company
Cox Corporate Services, Inc.
Job Classification
Full Time
Company Ref #
1613213
AJE Ref #
576196531
Location
Saint Petersburg, FL
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Description Valpak, one of the leading direct marketing companies in North America, is looking for a Salesforce Configurator/Administrator to join their team. This role creates and implements CRM solutions for a mid-size corporation s headquarters operations, as well as its more than 150 independently-owned franchises using Salesforce.com (SFDC), plug-ins/3rd-party-apps, and other related (sometimes integrated) back-office systems such as SAP and homegrown, custom solutions.

WHY A CAREER WITH VALPAK?

* WORK FOR AWARD-WINNING BRANDS. Our brand is among the best in the industry, often ranking number one in our markets.

* BE YOURSELF. MAKE US BETTER. Innovation thrives in a diverse and inclusive workplace, and we encourage everyone to contribute their best ideas.

* WE INVEST IN OUR EMPLOYEES. Valpak provides a generous benefits package that includes robust health benefits for your family, including paid time off (i.e. vacation, sick and holidays).

* OUR PEOPLE ARE OUR MOST VALUABLE RESOURCE. Through career development, ongoing and on-the-job training and a commitment to promoting from within, our employees help define their own career paths.

* WE ARE COMMITTED TO IMPROVING THE COMMUNITIES WE SERVE. We are actively involved in community service and contribute financially to local nonprofit organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Performs all normal tasks required across the Software Development Lifecycle, including generating requirements, designs, configuration/development, tests, implementation plans, data uploads, data analyses, incident reports, etc.

* Considers and personally implements all necessary CRM technologies to create fully-customized business process solutions in a complex, multi-system environment, with the exception of coding-level development.

* Participates as the lead hands-on resource in Salesforce.com scheduled software upgrade projects, regression-testing in-use functionality and exploring changes and new functionality being delivered.

* Monitors Salesforce technology strategy and drives changes in company policy to provide maximum ROI based on evolution in Salesforce technical direction.

* Supports live CRM operations where Salesforce.com is the core of a custom solution but knowledge and support of the complete integrated solution is required.

* Creates training documents, videos, screencasts, and presentations, and leads training classes and webinars as needed to facilitate CRM process success.

* Works in an Agile software development environment (using KANBAN or Scrum) with a small team (