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Sea Import Manager, Breakbulk

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POST DATE 9/9/2016
END DATE 10/20/2016

Kuehne Nagel East Point, GA

East Point, GA
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Full Time
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Position Summary

Responsibilities include but are not limited to oversee the smooth running Seafreight Import team; to maintain and develop first class customer; ensuring that excellent standard of data accuracy are maintained in a timely and efficient manner and promoting new business and developing the full potential and profitability.

Duties and Responsibilities

*Adhere to Kuehne + Nagel policy and procedures and ensure that all work is carried out to pre set service levels

*Disciplined and professional attitude must be displayed at all times

*Day-to-day management of the Seafreight Import Team, ensuring departmental coverage at all times.

*Coordination of the workload to ensure all requests are carried out to the pre-set service levels and standard procedures, in a timely manner, in line with the Business Field instructions.

*Producing monthly departmental FSL's, quarterly, monthly and other ad-hoc reports as required by management.

*Completion, updates and maintenance of SOP's and quotes of freight requests or other business proposals.

*Entertaining/visiting clients, where applicable, this may involve unsociable hours and travel outside office hours.

*Implement and monitor on-going file profitability reviews.

*Recognize and resolve day-to-day operational problems in conjunction with operational staff and management.

*Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a first class standard.

*Maximize profitability on all files handled as well as to be cost conscious at all times

*All accreditations i.e.: ISO9001(Quality), have to be adhered to at all times

*To build close, strong relationships with the Clients, Kuehne + Nagel offices, overseas agents and service providers.

*To identify areas of our business which require improvements i.e.: operational processes, cost control, customer service, attention to detail and work with your colleagues to resolve accordingly

*Provide first class customer service as well as pay attention to detail at all times

*All communications via telephone, e-mail, facsimile etc. are to handled in a professional manner, as this reflects our company

*Any other ad-hoc duties as required

*Additional responsibilities include the implementation and organization of procedures, process flow, and customer relations. Manager has P&L responsibilities for the department.

Skills / Education / Experience

*College degree and/or certification

*Candidates should have 5 years freight forwarding experience, ideally in Seafreight Import and preferably a minimum 3 years Supervisory experience.

*Knowledge of Kuehne + Nagel in-house systems (CIEL, ACON, KNLogin) an advantage

*Ability to work on own initiative and as part of a team

*To be prepared to learn all aspects of the team's work with desire and ability to provide cover and assistance on a regular basis.

*High level of PC literacy on MS Word/Excel, or similar.

*High degree of organizational, administrative and communication skills and the ability to work on own initiative.

*Good team player, with the ability to monitor and motivate the staff and ability to work efficiently and accurately.

*Excellent communication skills, customer focus with proactive attitude.

Shift Hours:

If applicable.