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Seasonal Fraud Specialist

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POST DATE 9/13/2016
END DATE 11/9/2016

Commerce Bank Kansas City, MO

Kansas City, MO
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


20285 Seasonal Fraud Specialist (Open)

Job Category:

Grade 05 ----------------------------------------------------------------------

Location: 811 Main St, Kansas City, Missouri 64105 ----------------------------------------------------------------------

Job Expectations:

How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a Super Community bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs!

The Seasonal Fraud Specialist will be responsible for preventing and limiting debit, consumer credit, and commercial credit card losses to the bank through prevention, early detection, and investigative processes. In addition this position will handle incoming customer calls with questions on their debit cards, credit cards, and corporate cards. Some of these tasks would be taking lost/stolen reports and necessary maintenance or questions on these products. The position is expected to provide excellent customer service to both internal and external customers. Quality and production standards should be met.

Functions of the position include:

- Reviewing of account activities

- Taking appropriate measures to minimize risk and loss to the bank

- Complying with Visa, MasterCard, and federal regulations

Work Hours: Monday - Friday 10 a.m. - 7 p.m. (Some holidays are required and overtime as necessary)

Education: High School degree w/ some continuing education or work experience preferred

Preferred applicants will have:

- Work Experience; 2+ years in related field

- Knowledge of Association and Federal Regulations

- Chargeback Experience

- Self Starter with ability to work without direct supervision

(Sign-on Bonus; $250 after three months of service)

Time Type:

Full time