Second - Tier Technical Support Engineer 8/23/2016

IT support outsourcing company New York, NY

Company
IT support outsourcing company
Job Classification
Full Time
Company Ref #
28923500
AJE Ref #
575963661
Location
New York, NY
Job Type
Regular

JOB DESCRIPTION

APPLY
An IT support outsourcing company is looking for a TECHNICAL SUPPORT ENGINEER. This is a FULL-TIME, DIRECT-HIRE role, and the office is located in LOWER MANHATTAN.

RESPONSIBILITIES:

* Onsite and telephone support for the company's clients
* Using help desk system to log calls
* Help junior-level colleagues when they need assistance

REQUIREMENTS:

* Recent experience in TIER/LEVEL 2 TECHNICAL SUPPORT role
* Past work with MICROSOFT EXCHANGE, MICROSOFT SERVER SYSTEMS AND ACTIVE DIRECTORY
* Experience CONFIGURING FIREWALLS, SWITCHES OR OTHER NETWORK DEVICES

NOTE: NO 3RD PARTIES, NO H1B, NO CORP TO CORP. THE COMPANY CANNOT ACCOMMODATE VISA TRANSFERS, SPONSORSHIPS OR THIRD PARTY CONSULTANTS. INDIVIDUALS MUST BE WILLING AND ABLE TO WORK AS A W2 EMPLOYEE.