Security Officer - On Call at Sheraton Grand at Wild Horse Pass

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POST DATE 9/14/2016
END DATE 10/14/2016

Sheraton Wild Horse Pass Resort & Spa Chandler, AZ

Company
Sheraton Wild Horse Pass Resort & Spa
Job Classification
Full Time
Company Ref #
hc.610C43282161AB4F
AJE Ref #
576174614
Location
Chandler, AZ
Experience
Mid-Career (2 - 15 years)
Job Type
Regular

JOB DESCRIPTION

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Security Officer - On Call at Sheraton Grand at Wild Horse Pass Company Starwood Hotels & Resorts Worldwide, Inc. owns, manages and franchises some of the most well-known brands in the industry. We are proud of who we are and happy to share some of those details with you. We are relatively young company; however we have a history full of stories of growth, innovation, and triumph. We are fortunate enough to have a rich history from each of our unique brands, and are proud of the heritage they represent. Starwood Hotels & Resorts brings together some of the strongest and most well-recognized brands in the hospitality industry. Each brand offers a distinctive experience to guests and presents a unique opportunity for associates: Sheraton, Four Points by Sheraton, W Hotels, the Luxury Collection, Le Meridien, element, Aloft, Westin Hotels & Resorts and St Regis Hotels & Resorts - these are Starwood Hotels & Resorts. We have a well thought-out business philosophy that has served us well in the past, and the future looks bright as our company improves and grows. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. Location The Sheraton Grand at Wild Horse Pass is a 500-room resort designed to be an authentic representation of the Gila River Indian Communitys heritage and culture. Conveniently located 11 miles from Phoenix Sky Harbor International Airport on the Gila River Indian Community, the resort offers guests a full recreational, cultural and inspirational experience. The architecture, art and legends of the Pima and Maricopa tribes are celebrated in every detail imaginable, indoors and out. Located in the Sonoran Desert on an expanse of rugged Arizona landscape where ancient vistas, mountains and roaming wild horses remain untouched, this unique resort includes 36-holes of championship Troon(R) Golf, Arizonas only spa located on a Native American reservation, Forbes Four-Star Aji spa, featuring Native American-inspired treatments and Koli, an onsite equestrian center. A true destination resort, the Sheraton Grand at Wild Horse pass offers four restaurants including the signature restaurant Kai, meaning Seed in Pima, which is the only AAA Five Diamond/Forbes Five Star dining experience in Arizona.. Guest can also enjoy the many swimming pools with cascading waterfalls, a waterslide designed after the ancient Casa Grande Ruins, or a boat cruise on the Gila River to nearby attractions. Department Security Job Description Security Officer On Call We are currently searching for a suitable Security professional who will contribute to the safety and security of our hotel guests, our property, and our Associates. The Security Officer will be responsible for strong adherence to safety by patrolling the property on foot to protect all resort assets. This individual will also assist through investigation and follow up on guest incidents relating to crimes, injury or illness at the resort. The Security Officer will be responsible for properly documenting and recording all incidents. Excellent communication skills, both verbal and written, are vital to this individual's success. Ideal candidate will possess 2 years of experience working in Security, Military or Law Enforcement. Experience working in a high guest contact industry, ideally within hotels, resorts, or other customer focused environment, strongly preferred. CPR and AED training a plus. The individual selected for this opportunity must have flexibility of schedule including days, evenings, weekends, and holiday availability. Overnight shift may be occasionally necessary. If you have a professional demeanor, a keen eye for detail, and excellent references, we would like to learn more about you today! If you are currently a Starwood Hotels & Resorts Associate, and you want your journey to continue, then please visit your Human Resources Department to obtain the necessary transfer paperwork. Once completed, please apply through StarwoodOne. Requirements POSITION PURPOSE Responsible for the safeguarding of hotel property, assets, guests, visitors and talent. ESSENTIAL FUNCTIONS AVERAGE ' OF TIME 60' Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports. 25' Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. 15' Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Knowledge of hotel policy and fire-safety procedures. Ability to operate hand held two-way radio and knowledge of ten codes. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. in an emergency. Must be able to exert well-paced ability in limited space and to reach other departments and locations of