Senior Customer Service Representative
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POST DATE 9/2/2016
END DATE 10/18/2016
JOB DESCRIPTIONAdecco is assisting a Fortune 500 Company in recruiting for a detail-oriented Senior Customer Service Representative in Duluth, MN. This is for a temporary in the Financial Services department. Successful candidates must have excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service. As a Senior Customer Service Representative, you will be responsible for handling high volume amount of calls in addition to other work items. If you meet the qualifications listed below - Apply Now!
Specific duties for this Senior Customer Service Representative job include:
1. Taking inbound calls from consumers, brokers and employers
2 Handling and researching issues over the phone
3. Utilizing the computer database to verify and document information
4. Consistently meeting established productivity, schedule adherence, and quality standards
Must have qualifications/experience:
1.?1 year of customer service experience analyzing and solving customer problems OR 1 year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
2.?An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
3.?Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
4. Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
5. Ability to multi-task, ability to navigate a computer while on the phone
Shifts will be a minimum of 8 hours between 7:00am-9:00pm Monday-Friday and 8:00am-4:30pm Saturday-Sunday. Available to work 40 hours per week anytime within the operating hours of the site. Training begins September 26th, 2016.
Compensation is $16 per hour. Dress Code: Business casual
Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
Click on Apply Now to be considered for this Call Center Representative job in Duluth, MN or any related opportunities with Adecco.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled