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Senior Director of Patient Access

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POST DATE 8/31/2016
END DATE 12/19/2016

Confidential Company Dublin, OH

Confidential Company
Job Classification
Full Time
Company Ref #
Dublin, OH
Job Type
AJE Ref #


This position leads and provides management, oversight and direction for all Central Ohio Patient Access Services comprised of Registration and PRVC (Pre-Registration, Verification, and Certification), central scheduling and financial counseling at 4 central OHIO hospitals.


Develops policies and procedures for patient access processes. Coordinates and facilitates standardization of access process across the Central Ohio region including all Ambulatory site processes.

Ensures data gathered in all areas related to PAS is accurate, meets needs of the organization, (e.g. Referring Physician Capture), and processes in place to result in a claim being processed without error.

Ensures delivery of these tasks with the highest level of Customer Service. Ensures Customer Service and Employee Opinion Survey results reflect organization's goals.


The End Client is a nationally recognized, not-for-profit, faith-based healthcare organization serving and supported by the community. They are based in Columbus, OH and boast a family of 28,000associates, physicians and volunteers, across hospitals, health and surgery centers, hospice, home health, medical equipment and other health services throughout Ohio. For more than a century,they have been united by its mission to improve the health of those we serve. The organization shares a vision to be the place where people want to work, where physicians want to practice and most importantly, where patients want to go when they need healthcare services.



Epic Patient Access

Strategic Leader with ability to operate in a heavily matrixed environment

Bachelor's DegreeRequired

7-10years of Hospital Billing Experience (EMR/EHR)

Experience leading a large team (Greater than 100)

HIS Registration Applications, Excel, Eligibility Vendors, Financial Counseling, Centralized scheduling 10 to 15 yrs

Hospital experience with 7 to 10 yrs. in Revenue Cycle management (to include Patient Access functions) OR 7 to 10 yrs. Hospital Patient Access Director.

3 to 5 yrs. in multi facility environment.

Demonstrated track record of innovations and initiatives change agent.



Experience in a multi-specialty hospital.


Manage Data Integrity: ex. Referring Physician Capture

Epic Physician Billing

Epic Hospital Billing