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Senior Email Marketing Operations Specialist

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POST DATE 9/6/2016
END DATE 12/19/2016

Confidential Company Redmond, WA

Redmond, WA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


Senior Email Marketing Operations Specialist

FuLl time Position

Client: TCS


* Extensive hands on experience in leading Marketing Automation and CRM Tools
* Content / HTML experience
* Proficient in writing advanced SQL Server Queries
* Proficient in writing COSMOS/SCOPE scripts

Desirable Technical Skills

* Intermediate to advanced MS Excel
* Experience in SQL BI

Mandatory Functional Skills

* Ability to perform and support all marketing campaign efforts including List Pull/Segmentation, HTML presentation/testing and quality assurance of all outbound campaigns across multiple channels
* Responsible for project management of campaign operations as well as managing ad hoc requests
* Leverage Campaign management best practices to optimize campaign performance, including techniques like A/B or multivariate testing of emails and landing pages, personalization, and segmentation
*Extensive understanding of Email Marketing Business practices
*Intermediate HTML skills, specifically for responsive email and landing page design
* Knowledge of end to end Campaign Management processes
* Extremely detail-oriented approach with strong analytical skills
* Ability to multi-task and stakeholder management
* Ability to thrive in a fast-paced, dynamic business environment
* Excellent technical & analytical skills with strong business acumen
*Troubleshoots technical issues related to HTML templates, list segmentation and other aspects of email execution, as required
* Strong Communication/Interpersonal and Presentation skills

Desirable Functional Skills

* Previous experience working with Microsoft
* Passion to drive improvement in the overall customer experience
* Customer focused / user empathy skills
* Experience working within a geographically-dispersed team
* Experience working across multiple groups and teams
* Be self-critical and have an accountable work approach
* Certification in a leading Email Marketing Automation / CRM Tool

Total Experience Required

8+ years