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Senior Event EKG Technician
Senior Event EKG Technician
Monday-Friday 1:00PM-9:30PM, Rotating weekends and holidays
To receive ECG transmissions in the Cardiac outpatient telemetry Service Center, provide technical analysis of the data and generate reports to the physician, and communicate as necessary to the patient and physician. This position is a Sr. Level Monitoring Center Specialist with previous monitoring center experience required.
**Senior Monitoring Specialist, Senior Monitoring, Senior Telemetry Technician, Senior Cardiac Specialist, Senior Electrocardiogram Technician
Clinical Questions and Troubleshooting
Interact with clients (Practices/MD s) and patients, mainly via phone
Problem solving of client and patient service issues
Educate patients about service and monitor use
Receive and edit patient ECG transmissions
Evaluate ECG for notification criteria
Facilitate activation of EMS, if indicated
Facilitate orders for monitors and supplies
Follow all policies, procedures and processes
Other duties as required
This job has no supervisory responsibilities- will lead workflow of Team/Pod.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma or Equivalent
Advanced ECG Analysis
Basic knowledge of personal computer and keyboard
CCT or CRAT certification or Paramedic/EMT with current ACLS (if the candidate does not hold one of these certifications, it must be obtained within 6 months of employment date)
Two years experience as Monitoring Technician, LPN, ECG Tech, Paramedic or EMT
Basic knowledge of pacemakers, event, holter, MCOT
* Highly developed sense of integrity and commitment to customer satisfaction
* Demonstrated passion for excellence with respect to treating and caring for customers
* Ability to communicate clearly and professionally, both verbally and in writing
* Possess a pleasant, customer-friendly attitude
* Strong decision making and analytical abilities
* Strong orientation to details and communication/listening skills within the English language
* Possess a strong work ethic and team player mentality
* Willingness to work a flexible schedule and occasional overtime as needed
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write patient documentation, routine reports and correspondence. Articulate. Ability to speak effectively to customers and/or co-workers. Articulates using proper grammar, speaks English clearly and can be easily heard and understood by customers. Ability to obtain the trust and confidence of our customers over the phone. Strong customer service and organizational skills.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in mathematical or diagram form and deal with several variables.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. Job is sedentary and requires sitting at a desk using a computer and phone to perform the functions of the job at hand. The employee is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 5 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The company is an equal opportunity employer.
CardioNet BioTelemetry Healthcare