Senior Event Manager - Hilton Austin Convention Center

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POST DATE 9/17/2016
END DATE 10/17/2016

Hilton Hotels and Resorts Austin, TX

Company
Hilton Hotels and Resorts
Job Classification
Full Time
Company Ref #
hc.6BE289082D2F4310
AJE Ref #
576209362
Location
Austin, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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The Senior Event Manager with Hilton Austin Convention Center will be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The Hilton Austin Convention Center is a 4-diamond hotel with 800 rooms and 80,000 square feet of meeting space. This hotel is nestled between the entertainment district, across from the convention center and walking distance to the 2nd Street District. This hotel is currently the largest in the Austin area and recently underwent a 20 million dollar room renovation What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. What will I be doing? As a Senior Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights * Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business * Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts * Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process * Partner with operations departments * Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward * Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly * Recruit, interview and train team members Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.