Senior Event Manager - Pointe Hilton Tapatio Cliffs

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POST DATE 9/13/2016
END DATE 10/13/2016

Hilton Hotels and Resorts Phoenix, AZ

Company
Hilton Hotels and Resorts
Job Classification
Full Time
Company Ref #
hc.7645456B18959CB0
AJE Ref #
576164442
Location
Phoenix, AZ
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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A Senior Event Manager with Pointe Hilton Tapatio Cliffs is responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotels continuing effort to deliver outstanding guest service and financial profitability. Tapatio Cliffs offers numerous on-site amenities and versatile accommodations that truly set us apart from other Phoenix, AZ resorts. Guests thrive in an all-suite setting featuring fine dining, breathtaking water features, on-site spa and award-winning golf. Trust in award-winning Phoenix event planning at Pointe Hilton Tapatio Cliffs Resort for your next corporate event or social function. We provide 65,000 sq. ft. of state-of-the-art event space and 36 meeting rooms, accommodating successful events from 50 to 1,500. All events at Tapatio Cliffs are complemented by superior in-house A/V assistance and professional catering. What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of upholding a brands reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. What will I be doing? As a Senior Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Execute written sales agreements for large-scale and complex full-service meetings, conventions and events * Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business * Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts * Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process * Partner with operations departments * Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.