Senior Field Application Scientist
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POST DATE 9/17/2016
END DATE 10/18/2016
San Carlos, CA
JOB DESCRIPTIONThe Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, software engineers and many other professionals from world-class institutions who care deeply for our work and each other. Natera is on a mission to revolutionize the science. It s true, we expect a lot out of our employees, which is why we hire intelligent, passionate, ambitious people and hold them accountable for adding value and keeping up with our rapidly growing company. If you have what it takes to be part of a brilliant, cohesive, and unstoppable team you will be very happy and have a great career here at Natera.
For more information, visit www.natera.com
Provide technical support to research and clinical partners in the US, Europe, and Asia: assist partners remotely or on-site as needed, respond to inquiries in timely and professional manner, provide ongoing training, manage partners accounts and document interactions.
Become an expert on Natera s technologies: troubleshoot and deliver solutions to customer s problems.
Develop new partnerships: conduct site evaluations, provide logistics support and initial training including technical presentations and hands-on assay demonstrations.
Contribute to developing and improving customer support and technology transfer infrastructure.
Generate technical documentation, training materials, and reports.
Develop and maintain positive working relationships with internal teams (sales, business development