Senior IT Infrastructure Manager 8/27/2016

Confidential Company Tinley Park, IL

Company
Confidential Company
Job Classification
Full Time
Company Ref #
29350188
AJE Ref #
576000831
Location
Tinley Park, IL
Job Type
Regular

JOB DESCRIPTION

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Senior Infrastructure Manager - Manufacturing Company

You will be reporting to the Head of IT. MUST COME FROM A MANUFACTURING COMPANY. Prefer automative. All server, networking, VOIP, end-user support, security, wireless. Must be strong in networking. Seven direct reports, budget reponsibility, storage, Avaya, phones, Windows, (Imperv) 365, SharePoint, 5 locations-some travel to plants, 30 physical servers, locations in Kentucky, Ohio Mexico. Cloud, big preferred, Windows 2008, 24/7 support, degreed.

RESPONSIBILITIES:

Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including WAN, LANs, MPLS, Internet, intranet, security, and wireless implementations.

Design and implement short and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.

Develop process and strategy to support organizational IT Help Desk. Ensure there is a monthly metric that measures number of requests, response time, closure time, customer satisfaction, and repeat issues.

QUALIFICATIONS

Bachelor degree

Microsoft Certified Network Engineer.

Proven experience and success with LAN, WAN, WLAN, MPLS design and implementation.

Proven experience with network capacity planning, network security principles, and general network management best practices.

Excellent knowledge of telephone systems, Avaya is a plus.

Hands-on experience in troubleshooting network hardware, including servers, switches, and routers.

Knowledge of current routing protocols and network standards.

Strong hands technical knowledge of core Microsoft technologies including Active Directory, MS Exchange, Virtualization, as well as implementing high-availability systems and developing business continuity plans.

Experience with ERP, SQL, and Cloud services is a plus