Manager: Cell Culture Manufacturing Technical Services Manager

Genzyme Corporation, ranked as one of the foremost biotechnology companies in the world, is committed to providing an exceptional environment in which individuals can excel, and achieve their professional and personal goals. Genzyme's people and culture have been consistently recognized for excellence. For example, we have been named several times to Fortune's list of the 100 Best Companies to Work For in the United States. We also consistently rank among the top employers for scientists in surveys of Science readers. Genzyme's local offices and facilities in Europe and other parts of the world have earned similar distinction as respected employers. By applying for a position with Genzyme, you are taking the first step toward becoming a part of our dynamic and talented team, and sharing in our continued success.

Manager: Cell Culture Manufacturing Technical Services

Manufacturing Technical Support (MTS) is the keeper of the body of manufacturing process knowledge, supports the creation of the instruction set and ensures manufacturing operations stay aligned with the registered process. MTS is responsible for:
- Providing daily on-the-floor technical support
- Providing technical leadership in process-related investigations
- Overseeing and leading data management & monitoring/SPC review processes
- Leading process validation
- Maintaining the Process Control Strategy and Operating Control Strategy
- Identifying and implementing commercial process/product life cycle improvements
- Defining relevant operational/technical standards and practices for the site
- Identifying and driving implementation of improvements to maximize throughput and capacity utilization
- Utilizing and maintaining robust scale down models to support manufacturing operations
The primary objective is to ensure manufacturing processes are capable, compliant, in control and continuously improved.

The Manager of Manufacturing Technical Support (MTS), reports to the Director of MTS, and is responsible for providing leadership and technical management of an MTS team.

The Manager will lead a team of engineers/scientists whose primary responsibilities include providing technical support to Manufacturing and Quality by leading investigation teams in solving complex manufacturing investigations, supporting technology transfer teams, identifying opportunities to improve systems and practices, and providing input to product/process development teams. The group is also responsible for analyzing and interpreting data from manufacturing operations.

The Manufacturing Technical Support group will also recommend process and operational changes to overcome process issues, avoid deviations, and improve productivity; conduct thorough investigations and data analysis to identify root causes for deviations and investigations; implement corrective and preventative actions and change controls; and prepare and/or manage the preparation of technical reports in support of process improvements and technology transfer.

Major responsibilities of the Manager position will include:
- Manage a group of engineers/scientists that provide scientific/technical support, expertise and guidance to Manufacturing and Quality in the areas of Protein Purification Operations and Formulation.
- Serve as technical leader for operations within the group.
- Provide input to and coordinate support from process development teams Keep abreast of new developments/technologies in areas of responsibility.
- Support ongoing development of staff to maximize individual and team performance. Serve as coach/mentor to staff.
- Interact with colleagues from various Genzyme functions at the Allston Manufacturing site, in particular Engineering, Manufacturing and Quality Departments, to coordinate projects progression