October 20, 2016
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Senior Portfolio Manager

Cushman & Wakefield, Inc. - New York, NY

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Job Description

Job Title

Senior Portfolio Manager

Job Description Summary

Works independently and closely with the FSM/Director on a client account. Supervises the activities of the Portfolio Managers//Lead Engineer/Engineering dept./contractors/consultants, pertaining to the Performance, reporting, correspondence and communication aspects of all Property/Facility function. Interacts with client directly on issues concerning the facilities (CO/GWC/CEV/Admin). Establish budgets for projects , set manpower requirements where applicable. Supervise all preventive maintenance, construction and capital improvement projects. Adhere to policy and procedure set forth in the client Playbook. Assist FSM/Director in development of best practices, vendor relations, budget adherence, SOW and compliance to MSA.

Job Description


PM, Lead Engineer, security personnel relating to FSD/EAP. 1-10 people

Specific Duties:

* Assist MEM team with job planning, labor allocation and performance.

* Directly interacts with client's staff in effort to maintain assignment. Review all Floors and corporate spaces to meet client's expectation of SOW compliance provided by service providers. Submit inspection reports to CMO.

* Supervise the activities of maintenance staff and contracted services staff.

* Monitor and evaluate the response, activities and corrective action taken by the staff on all Work Orders, Purchase orders, take corrective action as needed.

* Establish, prepare, review and monitor budgets; review all expenses and report any unusual variances and provide information detailing causes and corrective action.

* Prepare payroll and related overtime worked. Sign weekly/bi-weekly payroll submissions of any staff that may report to PM (FM)

* Be thoroughly familiar with and administer all service agreements, permits or licenses required by law or by code including:

* Refrigeration

* Life Safety/EAP/LL#5

* Standpipe and Sprinkler Certificates

* Elevator Test and Permits

* Electrical sign-offs Construction applications and sign - offs

* Water treatment

* Janitorial services


* Conduct periodic personnel reviews with all subordinates; assist in the development of individual Standards of Performance. Submit written evaluations to appropriate personnel/supervisors.

* Interact with client's supervisors as required

* Monitor work assignments, working hours, scheduling and performance of all service contractors and personnel providing services to our client.

* Periodically review contract specification; recommend changes (additions or deletions) in order to provide consistently high quality standards. Incorporate changes as approved by our client and Cushman & Wakefield.

* Review and approve PO's as requires

* Review and approve invoices as required

* Submit daily spend to SPM for approval

* Comply with the PO guidelines within the MSA

* Comply with Building Operations policy & procedures including emergency procedures.

* Be on site during emergency conditions when required.

* Periodically review standards/operations; adjust, make recommendations to correct or change procedures to meet new requirements or building use.

* Through performance instill in the Client Groups and Management a feeling of complete trust and satisfaction. Thereby establishing the highest public relations by all building occupants and our client/Cushman & Wakefield Management.

* Monitor KPI activity in effort to meet or exceed established targets.

* Seek personal and professional growth. Arrange wherever possible for formal training including seminars, workshops and formal training. Meet minimum training required established.

* Perform and act ethically in all matters so that they reflect positively upon themselves, our client and Cushman & Wakefield.

* Set up and conduct monthly client/customer meetings (when required) to discuss problems/issue that affect their occupancy and enlighten them as to ongoing building projects.

* Investigate all client/customer complaints and make recommendation for prompt resolution.

* Set up and monitor after hour activities (when required).

* Participate in/direct electrical shut downs to perform preventive maintenance.

* Have a complete working knowledge of UPS, EPG, and switch gear operation.

* Review and confirm all Preventive Maintenance is being performed in accordance with recommended specifications.

* Review and comment on all construction drawings, confirm that all comments issued are incorporated in final as-built drawings and physical space.

* Supervise all landscaping and parking area repairs.

* Have a complete working knowledge of our client/BIG call center. Create, close and track allwork requests (WR). Review web site for reports and use accordingly.

* Manage construction projects for facility when required.

* Oversee projects and operations at satellite (leased) locations where applicable

* Work within BIG/Yardi/FUSION

Cushman & Wakefield is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Cushman & Wakefield is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.