Senior Sales Engineer

Business demands it. Level 3 delivers it. Today's business applications require more bandwidth, but you need more than just a network. Level 3 provides a comprehensive suite of telecommunications services. Our global voice, transport and IP networks are the foundation of an extensive portfolio of products and services for voice, data and video. These assets, combined with our commitment to customer service, performance and value help you meet the challenges of business today.
LOOKING FOR SALES ENGINEERS IN THE FOLLOWING MARKETS:

NY Metro (Enterprise, Wholesale)Denver (Cable/Satellite/Enterprise)Bay Area (Enterprise)Philly (Enterprise)Southern CA (Wholesale)Detroit (Enterprise)Summary Responsible for selling services and retaining revenue by providing technical customer support to assigned accounts. The Sales Engineer interacts with customers to execute the technical aspects of the sales strategy by developing appropriate solutions and building technical relationships. The SE is able to focus ambiguous customer needs into specific, deliverable requirements and solutions to help qualify and quantify opportunities. The SE resolves technical issues arising during the sales engagement, helps clients define specifications and requirements, develops solutions, and provides technology presentations to both technical and management-level audiences.
Knowledge, Skills or Abilities
* Communication: Advanced written and verbal communication skills. Must have the ability to build relationships over the phone. Must have a proactive communication style ensuring timely status of projects to account team and customer. Must be able to extract hidden or unrealized customer requirements and gain consensus on these requirements with the customer. Ability to focus ambiguous customer needs into specific, deliverable requirements. Able to develop relationships and communicate with high level customer technical staff.
* Technical Skills: Advanced understanding of voice/data/internet applications, communications technology and network design. Advanced understanding of technical terminology related to company products and services. Requires general knowledge of voice and data communications equipment. Advanced understanding of sales cycles and the solution selling process, preferably at multiple levels, i.e., Internet and Enterprise. Advanced level presentation skills.
* Problem Solving: Advanced analytical skills. Must be able to work through complex issues with a methodical approach. Advanced ability to graphically depict solutions in a compelling manner.
* Work Style: Ability to work independently and as part of a team. Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented.
* Computer Skills: Advanced MS Office Suite knowledge and usage. Ability to learn internal company systems, such as Siebel, Granite, and Network Engineer.
* Business Acumen: Intermediate understanding of company financial measures. Must have an intermediate understanding of telecommunications industry and sales cycles.
* 10+ years experience working in telecommunications with technical working knowledge of voice, data and transport technologies.
*4+ years working in Sales Engineering or technical sales role within company or comparable organization.