Senior Service NOW Consultant 8/18/2016

Confidential Company New York, NY

Company
Confidential Company
Job Classification
Full Time
Company Ref #
28861991
AJE Ref #
575920751
Location
New York, NY
Job Type
Regular

JOB DESCRIPTION

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Description -

* Document and develop business process and configure ServiceNOw
* Develop new business rules and business processes
* Identify field and screen changes for ServiceNow system
* Configure business riles and processes in ServiceNow
* Identify interface requirements and document mapping
* Plan and implement data collection and normalization
* Design and configure reports within the system
* Design and configure ServiceNow performance analytics within the system
* Provide guidance and advice to project manager and staff re:ITIL conformance and best practices

Essential -

* At least 4+ yrs of recent experience with cloud based SaaS Servicenow

* Recent and extensive ServiceNow setup and configuration experience
* Recent and extensive ITIL business process review experience
* Recent and extensive ServiceNow reporting set-up and configuration experience

NYC downtown; 2 Broadway