Senior System Engineer

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POST DATE 9/14/2016
END DATE 10/12/2016

Konica Minolta Business Solutions Boston, MA

Company
Konica Minolta Business Solutions
Job Classification
Full Time
Company Ref #
11132
AJE Ref #
576167885
Location
Boston, MA
Job Type
Regular

JOB DESCRIPTION

APPLY
PRIMARY DUTIES AND RESPONSIBILITIES
Cisco experience preferred
Citrix experience preferred
Pre-scheduled monthly network maintenance and review for clients performed remotely and/or onsite.
Network Administration tasks (tasks include network health checks, test backup/restores, antivirus updates, OS service packs, critical updates and server event log reviews and various proactive tasks to keep networks as efficient and stable as possible)
Act as an internal Network Administrator, resolve network problems as necessary
Complete various day or less network projects
Provide emergency response to business down issues
Adhere to and innovate processes and procedures to improve service delivery
Possess the passion to provide top notch customer service and the desire to create Raving Fans
Continue skills development; maintain proficiency in current technologies

Essential Activities:
Deliver onsite pre-scheduled Network Administration service. 70%
-Complete detailed checklist covering entire network
-Perform Network Administration tasks
-Implement updates and upgrades to network servers and workstations
-Complete network and workstation related tasks requested by the client
-Make recommendations for network improvements and convey new opportunities to vCIO s.
-Review quarterly reports for client networks and make appropriate system changes and recommendations
-Maintain documentation for client networks
Complete small Network Projects (day or less) for various clients 30%

QUALIFICATIONS:

EDUCATION AND EXPERIENCE
Strong analytical and organizational skills
Strong communication and interpersonal skills
Possess inherent troubleshooting skills
Desire to do what it takes to solve technical challenges
Practical, hands on technical experience is a must
Minimum of a two-year college degree or equivalent field experience
Advanced understanding of Microsoft products, virtualization solutions (VMware ideally), Citrix solutions, Symantec backup and protection solutions, third party utilities, local and wide-area networks, hardware, and desktop operating systems (Windows XP, Vista, 7 and 8/8.1)

OTHER SKILLS, REQUIREMENTS AND CERTIFICATIONS
Products and Services:
Network Operating Systems (Windows 2008/2012)
Microsoft Exchange Server 2007, 2010 and 2013
Microsoft SQL Server
VMware vSphere 5.5 and related technologies
Anti-virus, Anti-spam and Anti-spyware
Backup Exec / Systems Recovery Server
Thin client technologies (Citrix and RDS)
Firewalls, Routers and Managed Switches (Cisco a plus)
LAN / WAN / Wireless networking hardware and software technologies
Systems Management Software (HP PSP, Dell OpenManage)

Industry certifications such as CCENT/CCNA, VCP, MCSA/MCSE, CCA, etc.

OTHER
Job may have significant, regional travel, which typically does not require overnight stays
Ability to learn new technologies quickly, often from reading manuals, web searches and extrapolating from prior experiences
Creative and resourceful in developing solutions for client needs
Ability to remain composed and confident under stressful conditions
Need to work independently in front of clients a majority of the time

Konica Minolta offers:
Competitive compensation program.
Outstanding benefits package (including medical, dental, life insurance).
401(k) plan with matching company contribution.
Excellent holiday/vacation plans.
Tuition reimbursement.
Employee Referral Bonus Program.
Ongoing training opportunities.
Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

KMBS is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Additional Benefits

Tuition Reimbursement, Short Term and Long Term Disability Insurance