September 21, 2016

Senior Technical Writer and Agile

Alpha Solutions Inc. - Destin, FL

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  • Company
    Alpha Solutions Inc. Alpha Solutions Inc.
  • Location
    Destin, FL
  • Job Type
  • Job Classification
    Full Time
  • Company Ref #
  • AJE Ref #
  • Number of Positions

Job Description

The successful candidate must possess a talent for concise, audience-targeted writing and be comfortable working in a fast-paced environment across multiple high performing teams. The candidate must be able to synthesize complex information and convey the information in a clear and effective manner while meeting product releasedeadlines. The candidate is expected to have previous experience writing technical content for a variety of end-deliverables, including: release notes, user guides, on-line help and PowerPoint presentations. The candidate will be familiar with content authoring standards, producing graphically driven content, and creating step-by-step instructions.


* Formulate complex concepts into precise and coherent documentation

* Provide clear and concise product content by working collaboratively with a cross-functional team of product owners, developers, UX/UI designers, quality analysts, implementation specialists, trainers, and support representatives

* Develop content in accordance with company standards and goals for content development and management

* Maintain content and be responsible for the documentation needs associated to a specific functional area

* Develop content into target audience deliverables based on requirements

* Work with SMEs and team members to determine the scope, topics and requirements for content development projects


* Ability to plan, research, develop, author, test and produce functional step-by-step and graphical instructional content for the target audience

* Define content development needs and assimilate into product workflow

* Proven track record of at least five years' experience in designing and developing documentation, on-line help, release notes, and content support materials

* Excellent written, verbal, and interpersonal skills

* Ability to work independently, while collaborating with members of a high-performing team

* Ability to prioritize, multi-task and manage competing priorities in order to meet project goals and deadlines

* Work with SMEs to identify instructional needs and understand gaps associated with content and address accordingly in the documentation sets

* An interest to learn and work with new technologies and ideas

* Proven experience using MS Word, Robo-Help or similar conventional content authoring tools

* Strong personal initiative and motivation