Club Information Tower Club is the premier business and social club in downtown Dallas. The award-winning club is located on the 48th floor of Thanksgiving Tower in the heart of the downtown business district. The Club offers Members and guests a remarkable view of the entire Metroplex, seen through the floor-to-ceiling windows encompassing the luxuriously decorated club. In addition to the view, Tower Club offers an exquisite culinary experience, a tenured service staff, impeccable private events and the Member benefits are endless. Job Description * Responsible for providing food and beverage STAR Service to Members/Guests ensuring satisfaction, Member retention, and coordinating with the other Club departments. Consistently display the 3 Steps of Service at all opportunities to provide service. Maintain ClubCorp service standards as outlined in the Hospitality First training program at high standards. Complete and comprehensive knowledge of the menu is mandatory, including daily features and specials that may not be available directly on the menu. Accurately execute Member/guest orders and requests in a timely fashion. Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team. Responsible for possessing clear knowledge of all various liquors, beer and wines available by the Club.