September 21, 2016

Server Break Fix Engineer

Ginas Tech Jobs - Philadelphia, PA

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  • Company
    Ginas Tech Jobs Ginas Tech Jobs
  • Location
    Philadelphia, PA
  • Job Type
  • Job Classification
    Full Time
  • Company Ref #
  • AJE Ref #
  • Number of Positions

Job Description


Philadelphia PA Jobs, Server Break Fix Engineer, Break/Fix, IBM, Dell, Sun, Servers, Pennsylvania Recruiters, Information Technology Jobs, IT Jobs, Pennsylvania Recruiting


We are currently searching for a Customer Service Engineer. The hours are from 8AM-5PM MONDAY THRU FRIDAY, 5 days a week and you must be flexible to work nights and weekends, overtime, and rotational schedule as required. A valid driver's license and proof of automobile insurance are required for this position and you must be able to pass a pre-employment 7 year background check and drug screen. This is a full-time position with benefits.


-Provide server, tape, printer and library hardware diagnosis and repair.

-Provide onsite service to meet 24x7 SLA's.

-Provide documentation for testing activities.

-Provide documentation for assigned projects.

-Identify and coordinate all customer service related activities and objectives with assigned customer base.

-Establish and grow effective service relationships with assigned customer base.


-Minimum of 3-5 year's technical experience in a hardware Break/Fix environment for enterprise level servers, disk and tape storage arrays and libraries.

-Minimum 3-5 years experience in a role involving direct customer contact (internal and external customers).

-Technical knowledge and proficiency with SUN Servers and/or IBM pSeries and iSeries a must.

-Technical knowledge and experience with DELL and HP Servers a plus.

-Excellent oral and written communication skills required.

-Ability to multi-task and maintain priorities.

-Must be a self-motivated team player and able to immediately contribute to a fast paced, deadline intensive environment.

-Proficiency in Windows based applications, Word and Excel.

-Work at client site servicing/supporting client's customers.

-Must have an insured vehicle, possess a valid driver's license and a good driving record.

-Must be able to pass a drug and background check.

-Must be able to work weekends, shift and/or rotational schedule as required.

-Must be a US Citizen.

-Must be able to lift a minimum of 50 pounds.

-Minimum educational requirement of a H.S. Diploma or GED equivalent.

-A+ and Network+ Certification a plus