Server Break Fix Engineer 8/16/2016

Ginas Tech Jobs Seattle, WA

Company
Ginas Tech Jobs
Job Classification
Full Time
Company Ref #
28793368
AJE Ref #
575897560
Location
Seattle, WA
Job Type
Regular

JOB DESCRIPTION

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Keywords:

Seattle WA Jobs, Server Break Fix Engineer, Break/Fix, IBM, Dell, Sun, Servers, Washington Recruiters, Information Technology Jobs, IT Jobs, Washington Recruiting

Summary:

We are currently searching for a Customer Service Engineer. The hours are from 8AM-5PM MONDAY THRU FRIDAY, 5 days a week and you must be flexible to work nights and weekends, overtime, and rotational schedule as required. A valid driver's license and proof of automobile insurance are required for this position and you must be able to pass a pre-employment 7 year background check and drug screen. This is a full-time position with benefits.

Responsibilities:

-Provide server, tape, printer and library hardware diagnosis and repair.

-Provide onsite service to meet 24x7 SLA's.

-Provide documentation for testing activities.

-Provide documentation for assigned projects.

-Identify and coordinate all customer service related activities and objectives with assigned customer base.

-Establish and grow effective service relationships with assigned customer base.

Qualifications:

-Minimum of 3-5 year's technical experience in a hardware Break/Fix environment for enterprise level servers, disk and tape storage arrays and libraries.

-Minimum 3-5 years experience in a role involving direct customer contact (internal and external customers).

-Technical knowledge and proficiency with SUN Servers and/or IBM pSeries and iSeries a must.

-Technical knowledge and experience with DELL and HP Servers a plus.

-Excellent oral and written communication skills required.

-Ability to multi-task and maintain priorities.

-Must be a self-motivated team player and able to immediately contribute to a fast paced, deadline intensive environment.

-Proficiency in Windows based applications, Word and Excel.

-Work at client site servicing/supporting client's customers.

-Must have an insured vehicle, possess a valid driver's license and a good driving record.

-Must be able to pass a drug and background check.

-Must be able to work weekends, shift and/or rotational schedule as required.

-Must be a US Citizen.

-Must be able to lift a minimum of 50 pounds.

-Minimum educational requirement of a H.S. Diploma or GED equivalent.

-A+ and Network+ Certification a plus.