Server for Brittlebush Bar & Grill at The Westin Kierland Resort & Spa - Full Time

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POST DATE 9/18/2016
END DATE 10/18/2016

The Westin Kierland Resort & Spa Scottsdale, AZ

Scottsdale, AZ
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


Server for Brittlebush Bar & Grill at The Westin Kierland Resort & Spa - Full Time Company Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis(R), The Luxury Collection(R), W(R), Westin(R), Le Méridien(R), Sheraton(R), Tribute Portfolio, Four Points(R) by Sheraton, Aloft(R), Element(R), along with an expanded partnership with Design Hotels. The Company also boasts one of the industrys leading loyalty programs, Starwood Preferred Guest (SPG(R)). Please visit for more information. Location The Westin Kierland Resort & Spa located in Scottsdale, is a AAA Four Diamond resort oasis providing contemporary amenities and design while helping its guests to experience the Essence of Arizona. Known as a distinctive business and leisure destination, the Resort is an integral part of the exclusive, 730-acre master-planned community of Kierland which features hundreds of upscale residences, shops, galleries and restaurants and is located just 10 miles from historic downtown Scottsdale and 20 miles from downtown Phoenix. We have 732 guest rooms and suites, and 302 villas all featuring the renowned Westin Heavenly Bed(R) and signature Heavenly Bath(R) amenities. Our full-service Agave, The Arizona Spa offers numerous services that will rejuvenate the mind, body, and spirit and features our Westin WORKOUT 24-hour fitness studio with New Balance Gear Lending, daily fitness classes and lighted outdoor tennis courts. The Kierland Golf experience is the areas most innovative golf program, featuring 27 holes designed by Scott Miller. Our guests can relax in one of our three enticing pools, including a 900-foot Lazy River, 110-foot waterslide, and the Kierland FlowRider board sport simulator. Our award-winning Westin Family program focuses on all things fun for guests of every age - from scavenger hunts to pool relays, yoga to mixology classes. Our highly talented Chefs tantalize the senses with ten dining options including deseo, our signature AAA Four Diamond restaurant featuring Nuevo Latino cuisine and a Muddle Bar. The Resorts 25,000 square feet Kierland Grand Ballroom, 15,000 square feet Herberger Ballroom and 12,000 square feet Trailblazer Ballroom are as visually impressive as functionally effective, offering the ultimate stage for high-tech presentations, general sessions, themed events or posh galas. In keeping with the Resorts Essence of Arizona theme, paying tribute to the states Scottish immigrants, guests are encouraged each evening to unwind around the fire pit at the Resorts Dreamweavers Canyon to enjoy the haunting sounds of Scottish Pipes at Sunset. Everything you might imagine is here at The Westin Kierland Resort & Spa! Department Brittlebush Bar & Grill Job Description Server at The Westin Kierland Resort & Spa Hourly/Non Exempt/Full Time Please visit and follow the on-line application process. If you are a current Starwood Hotels & Resorts Associate who is looking to continue your journey, please visit your Human Resources Department to obtain the necessary transfer paperwork. Once the transfer has been approved and signed by your Manager, please return to your HR Department. Requirements POSITION PURPOSE Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. ESSENTIAL FUNCTIONS AVERAGE ' OF TIME 60' Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. 20' Ensure station and table set-ups are complete and perform various side duties as assigned by the Restaurant Supervisor. 20' Maintain proper condition and cleanliness of dining areas and servicing equipment. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Additional duties as necessary and assigned. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Knowledge of the appropriate table settings and service ware. Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10&176;F) and kitchens (+110&176;F), possibly for one hour or more. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience Two years experience as food server in full service restaurant is required. Customer service experience preferred. L