Service Delivery Manager- Applications

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POST DATE 9/3/2016
END DATE 10/27/2016

NTT Data Inc Topeka, KS

Company
NTT Data Inc
Job Classification
Full Time
Company Ref #
2016-172514
Location
Topeka, KS
Experience
Entry Level (0 - 2 years)
Job Type
Regular
AJE Ref #
576082494

JOB DESCRIPTION

OVERVIEW:

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.



A group company within NTT DATA currently seeks a Service Delivery Manager to join our team in Topkea, KS .

POSITION FUNCTIONS OR RESPONSIBILITIES:

Job Level Specific Duties



* 5-6 years of Production Support Management

* 5-6 years of SLA management and monitoring

* ITIL and ITSM experience

* 5- 6 years of Program Management

* 5 6 years of Incident and Problem Management

* Excellent stakeholder management and communication skills

* Should have excellent conflict management and negotiation skills

* Should have MS technology experience

* Should have abilities to operate independently with little oversight

BASIC QUALIFICATIONS:

* 5 years Production Support Management

* 5 years Program Management

* 5 years of Incident Management and problem management experience

* 1 year ITIL and ITSM experience

This is a full-time salaried position with a group company within NTT DATA. Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities. We offer a full comprehensive benefits package that starts from your first day of employment.



About NTT DATA

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.



Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.



The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.