Service Delivery Manager (SDM) 8/16/2016

Cynet Systems Rockville, MD

Company
Cynet Systems
Job Classification
Full Time
Company Ref #
28796576
AJE Ref #
575899245
Location
Rockville, MD
Job Type
Regular

JOB DESCRIPTION

APPLY
JOB TITLE: SERVICE DELIVERY MANAGER (SDM) - DIRECT HIRE / FULLTIME / PERM

JOB LOCATION: ROCKVILLE, MD

JOB TYPE: FULL TIME / PERM / DIRECT HIRE + BENEFITS

"US CITIZENS AND THOSE AUTHORIZED TO WORK IN THE US ARE ENCOURAGED TO APPLY. WE ARE UNABLE TO SPONSOR H1B CANDIDATES AT THIS TIME."

JOB DESCRIPTION:

MANDATORY SKILLS:

* PMP/ITIL(Experienced in Managing around 60 Resources)
* 11+ years of experience leading applications development teams in an operations environment.
* The Service Delivery Manager must effectively collaborate the Infrastructure, Support Desk, Sales, HR and PMO areas to provide seamless delivery of all services under the service agreement
* Strong Project management & Management skills
* Experience in Cost management, 3rd party Vendor management and budgets
* Must be able to effectively build bridges between internal and client teams, management client expectations
* Have a broad understanding of current technologies with the ability to support, guide and enhance communication between the various teams (internal and client).