Service Management Lead

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POST DATE 9/17/2016
END DATE 10/8/2016

Software Guidance & Assistance Columbus, OH

Columbus, OH
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


Software Guidance & Assistance, Inc., (SGA), is searching for a Service
Management Lead for a right to hire assignment with one of our premier
financial clients in Columbus, OH.Responsibilities:Seeking a Lead to support
a Service Efficiency Program. This important program identifies waste/efficiencies
for end user technologies such as workstations, phones, personal storage,
and mobile devices. In conjunction with Technology, Finance, and business
partners we drive action to become more efficient and influence practices
to foster a healthy evergreen state.The Consumables Lead will use their
broad understanding of technology consumable services, how they are delivered
to end users, and how they are billed to optimize the business usage of
these services.The Consumables Lead will: Manage one or more efficiency
initiatives Be the CCB subject matter expert on one or more products Gather,
analyze, monitor, and report financial and inventory data Initiative Management
The lead will identify opportunities through cost benefit analysis, create
an execution plan to realize the opportunity and execute on the plan. This
requires significant analysis of data from multiple inventory and financial
systems, as well as, the ability to create/present in a concise and meaningful
way. This is a highly collaborative role and the Lead needs to work with
the line of business management, Finance, internal providers (Global Technology
Infrastructure), and other key stakeholders to get agreement on an


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