Service Management Lead

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POST DATE 9/17/2016
END DATE 10/8/2016

Software Guidance & Assistance Columbus, OH

Columbus, OH
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Full Time
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Software Guidance & Assistance, Inc., (SGA), is searching for a Service Management Lead for a right to hire assignment with one of our premier financial clients in Columbus, OH.Responsibilities:Seeking a Lead to support a Service Efficiency Program. This important program identifies waste/efficiencies for end user technologies such as workstations, phones, personal storage, and mobile devices. In conjunction with Technology, Finance, and business partners we drive action to become more efficient and influence practices to foster a healthy evergreen state.The Consumables Lead will use their broad understanding of technology consumable services, how they are delivered to end users, and how they are billed to optimize the business usage of these services.The Consumables Lead will: Manage one or more efficiency initiatives Be the CCB subject matter expert on one or more products Gather, analyze, monitor, and report financial and inventory data Initiative Management The lead will identify opportunities through cost benefit analysis, create an execution plan to realize the opportunity and execute on the plan. This requires significant analysis of data from multiple inventory and financial systems, as well as, the ability to create/present in a concise and meaningful way. This is a highly collaborative role and the Lead needs to work with the line of business management, Finance, internal providers (Global Technology Infrastructure), and other key stakeholders to get agreement on an


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