Service Now Developer
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POST DATE 9/2/2016
END DATE 12/19/2016
IDC Technologies
Stamford, CT
JOB DESCRIPTION
Expert on industry best practices for Service Desk processes, including Service Catalog and Request Management* Expert on industry best practices for Asset Management processes, including Software licensing and Hardware
* Experience implementing helpdesk tools such as Remote control & chat and integrating with Service-Now
* Experience implementing auto discovery tools (desktop and data center) and integrating with Service-Now
* Deep understanding of Service-Now tool with large implementation experience
* Strong relationship management and business analyst skills
* Strong process and project management skills
* Preferred: ITIL v3 certification
Expert on industry best practices for Service Desk processes, including Service Catalog and Request Management