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Service Now Developer

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POST DATE 9/2/2016
END DATE 12/19/2016

IDC Technologies Stamford, CT

Company
IDC Technologies
Job Classification
Full Time
Company Ref #
29477577
Location
Stamford, CT
Job Type
Regular
AJE Ref #
576077671

JOB DESCRIPTION

Expert on industry best practices for Service Desk processes, including Service Catalog and Request Management

* Expert on industry best practices for Asset Management processes, including Software licensing and Hardware

* Experience implementing helpdesk tools such as Remote control & chat and integrating with Service-Now

* Experience implementing auto discovery tools (desktop and data center) and integrating with Service-Now

* Deep understanding of Service-Now tool with large implementation experience

* Strong relationship management and business analyst skills

* Strong process and project management skills

* Preferred: ITIL v3 certification

Expert on industry best practices for Service Desk processes, including Service Catalog and Request Management