Service Specialist II

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POST DATE 9/13/2016
END DATE 10/22/2016

Schneider Electric Andover, MA

Company
Schneider Electric
Job Classification
Full Time
Company Ref #
002S2I
AJE Ref #
576163230
Location
Andover, MA
Experience
Mid-Career (2 - 15 years)
Job Type
Regular

JOB DESCRIPTION

APPLY
Join Schneider Electric and power your career!

Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.

PRIMARY DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.



Troubleshoot and repair complex customer systems

Develop and implement hardware selections and software applications for assigned

customers

Manage scheduled maintenance agreements

Request and deliver material as required

Coordinate activities of subcontractors when necessary

Create, load, and test system databases

Coach and mentor junior level service personnel

Check out and start up control systems

Provide on-site training to customers as needed

Suggest system improvements, modifications, etc.

Perform warranty work

Complete documentation for assigned tasks

Work with sales personnel to develop multi-year customer system upgrade plans, including

Short- and long-term customer budgets and account plans.

Engineer small projects including upgrades and enhancements

Other duties may be assigned
Primary Location: !*!



EDUCATION:

Two-year (2) degree in a related technical field or related work experience



EXPERIENCE:



Minimum seven years related work experience

Excellent understanding of HVAC, Security, Access Control, CCTV, or other

building or electronic control systems.







Care. Connect. Challenge. Commit.
Our values define our company. Who we are, our customer approach, how we do business, what its like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues, we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.



At Schneider Electric, because we value our employees, we offer a competitive benefits package that includes medical, dental and vision, matching 401(k), training and development opportunities and much more. Join Schneider Electric and together, lets make the most of your energy.







Schneider Electric is an Equal Opportunity Employer.
Schedule: !*!



EDUCATION:

Two-year (2) degree in a related technical field or related work experience



EXPERIENCE:



Minimum seven years related work experience

Excellent understanding of HVAC, Security, Access Control, CCTV, or other

building or electronic control systems.







Care. Connect. Challenge. Commit.
Our values define our company. Who we are, our customer approach, how we do business, what its like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues, we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.



At Schneider Electric, because we value our employees, we offer a competitive benefits package that includes medical, dental and vision, matching 401(k), training and development opportunities and much more. Join Schneider Electric and together, lets make the most of your energy.







Schneider Electric is an Equal Opportunity Employer.

Additional Benefits

Tuition Rembursement and Health Club Reimbursement