Fire Alarm Service Technician

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POST DATE 9/13/2016
END DATE 6/6/2017

Tyco Fire and Security Richmond, VA

Richmond, VA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)


Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.

Fire Alarm Service Technician

As the leader in the fire protection and security industry, weve been keeping homes and buildings safe for decades. But were always looking for ways to do more. And as we look to make our systems and technologies even smarter and more connected, its vital that we have talented Installation and Service Technicians on hand to make sure our solutions are always at their best.

This is your opportunity to make a contribution to the world around you, to add real value to our customers, and to help us deliver solutions that will have a lasting impact.

About the role:

Perform service and repairs on electronic fire alarm systems and other related building system at customer sites.

Service, troubleshoot and install many different manufacturers equipment including Simplex products.

Read and interpret blueprints, diagrams, submittals, specifications, schematics, operational product manuals, and system software programs.

Manage daily call activity, as required by the customers request, assist customers with all questions and concerns in a timely and professional manner.

Who were looking for:

Preferred 2 years of experience in the installation or service of low voltage systems. Fire/Life Safety Systems, Access Control, Nurse Call, Paging, Smoke Control, Clock and Telephone Systems is a plus.
Ability to demonstrate a conduct conforming to company values Integrity, Excellence, Teamwork, and Accountability.
NICET II in Fire Protection.
Must have fundamental knowledge of electricity and a basic understand of trouble shooting techniques. (i.e.: Ohm's law, resistance and AC/DC circuits).
Knowledge of test equipment, multi-meter, digital analyzer, battery analyzer, frequency meter, decibel meter, and communication devices.
Able to work on ladders and scaffolding, work with power tools, and hand tools.
Must be able to solely and safely lift and move materials weighing up to 60 pounds.
Working knowledge of fire alarm systems, both conventional and addressable is a plus.
An attention to detail and the ability to work independently is essential.
Must be computer literate with Windows.
Ability to communicate effectively with various company personnel and team members.
Good customer service skills are required.
A valid driver's license with good driving record, and the ability to obtain appropriate licenses required by national, state and local codes and the ability to pass drug screen and employment background check required.

Additional functions and requirements may be assigned by supervisors as deemed appropriate and to meet the customer's needs.