Shipping Coordinator/Repair Technician

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POST DATE 8/16/2016
END DATE 11/10/2016

Milwaukee Tool Anaheim, CA

Anaheim, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


Under the direction of and reporting to the Factory Service Center Branch Manager, the primary duty of the Shipping Coordinator will be to perform shipping and receiving responsibilities of Milwaukee products in accordance with prescribed procedures.

Duties and Responsibilities

Shipping / Receiving

-Perform a variety of shipping and receiving duties in accordance with prescribed procedures.

-Receive and record units, parts and accessories ordered or returned for repair, service and/or stock.

-Visually inspect goods received and route for storage, repair and/or service.

-Fill and pack orders and repairs for shipment to customers; prepare shipping documents and determine shipping charges.

-Load and unload trucks and operate material handling equipment.


-Assist with sales and service counter duties; draw parts from stock as needed to service counter trade; maintain monetary transactions; record maintenance and assist with inventories as required.

-Assist in performing counter procedures including answering phones, placing orders, logging in tools, and assisting walk-in customer traffic.

-Responsible for quality of work, safety and housekeeping in area assigned.

-Perform miscellaneous tasks as directed

Job Requirements

-Requires an education equivalent to high school diploma or GED.

-Experience of two to three years in a customer service position is preferred

-At least one year experience in a similar position to become familiar with shipping, receiving, and counter procedures is preferred.

-Must possess effective business communication skills and ability to understand local branch market.

-Must be proficient in computer skills and Microsoft Office applications.

JNCODE: JN027, JN003