Shop Your Way Runner
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POST DATE 9/13/2016
END DATE 10/13/2016
Hoffman Estates, IL
JOB DESCRIPTIONThe Shop Your Way Runner is responsible for shopping, consolidating and in some cases, delivering member (customer) orders that come through the shopping app. Additionally, this position acts as a consultant if contacted by a member through the 'Runner Chat' feature of the app.Using the Runner app, identifies orders and purchases items using company provided purchase cards
Managers orders through the app so that all purchases are collected and delivered on time
Consolidates orders for individual members from multiple stores into one Relay delivery
Delivers orders where necessary or hands them off to a predefined delivery service
Participates in weekly events and then fulfills orders stemming from the events
Monitors Runner app for orders and chat requests, and responds within SLA timelines
Interacts with members (customers) in a professional and courteous manner
Continually evaluates and suggests process improvements
Performs other related duties as assignedEEO EMPLOYER