Short Term Disability (STD) Case Manager - New Britain, CT

Title: Short Term Disability (STD) Case Manager - New Britain, CT Location: Connecticut-New Britain Aon Hewitt is the global leader in human capital consulting and outsourcing solutions. The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies. With more than 29,0 professionals in 90 countries, Aon Hewitt makes the world a better place to work for clients and their employees. For more information on Aon Hewitt, please visitw.aonhewitt.com. Short Term Disability (STD) / Leave of Absence (LOA) Case Managers examine Disability Pension and/or FMLA, STD, and/or LTD claims from a medical and contractual standpoint and serve as a medical resource and consultant to case managers to assess functionality based on medical evidence. * Review and evaluate disability claims to determine level of functioning based on knowledge of current medical standards of care and knowledge of the employer and the employee's job requirements, as well as the plan's definition of disability. * Resolve inconsistencies in the level of functioning. * Coordinate a strategy to determine true level of functionality. * Review claims from a medical perspective to determine if medical evidence supports disability based on contractual provisions. * Document disability status and assessment to include medical, contractual, and vocational information. * Triage disability claims into appropriate claim management tracks (system-generated changes made during clinical case review). * Coordinate and monitor quality of IME's and FCE's. * Coordinate internal physician consultant referrals by using supporting clinical resources and vocational resources. * Identify barriers for employees to return to work as well as identifying appropriate (optimal) health care, rehabilitation and work to facilitate an early and safe return to work. * Communicate effectively with employers, employees, and health care providers. * Manage daily relations with assigned accounts and key contacts. * Upon account requirements and upper management request, visit clients for new account implementation and maintenance of existing accounts. * Seek and maintain current profession credentials, and engage in continuous medical education.Education and Experience:Mandatory Experience * Associates or Bachelors degree preferred. * Three years of experience in disability case management preferred.Qualifications * Extensive medical knowledge. * Strong investigative and analytical skills. * Strong customer service skills. * Strong written and oral communication skills. * Strong organizational and time management skills. * Ability to assess medical records. * Work in team environment. All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Aon Hewitt, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Aon Hewitt's employment policies. You will be notified during the hiring process which checks are required by the position. Aon Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/VIndustries: Business Services