Shuttle Driver Part-Time

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POST DATE 8/10/2016
END DATE 10/9/2016

Loews Chicago OHare Hotel Rosemont, IL

Rosemont, IL
AJE Ref #
Job Classification
Part Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


The Loews Chicago OHare Hotel is seeking Shuttle Driver to join our team. Loews Chicago O'Hare Hotel is a 4 Diamond, luxury, 556 room hotel with 50,000 square feet meeting space. For more information about the Loews Chicago OHare Hotel, please visit Shuttle Driver is responsible for transporting hotel guests to and from the airport or designated transfer requests assigned by hotel management and assisting arriving and departing guests by: opening and closing doors for incoming and outgoing guests, loading and unloading guest luggage from courtesy van/ shuttle. More specifically, responsibilities include: Drive hotel guests to and from the airport and other assigned trips, obeying all traffic rules and regulations constantly throughout shift to ensure a safe, accident-free trip/ transfers. Assist guests with storing and retrieving their luggage from Hotel Shuttle Open Shuttle doors to assist guests on and off the Hotel Shuttle. Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities. Maintain the Hotel Shuttle; gas, oil, cleanliness; filling in daily Shuttle reports and reporting any malfunctions on a daily basis. Follows and obeys traffic rules & regulations Welcomes guests to the Hotel Assists all arriving guests with luggage Provides parking information to guests Opens Hotel entrance door for guests Handles guest inquiries professionally and with the utmost courtesy and accuracy Provides guests with Hotel and surrounding area information and travel directions Summons taxis for outbound guests and provides information regarding other transportation options Becomes familiar with guest names and acknowledges guests by name Maintains the cleanliness of Hotel front entrance area, immediately picking up any trash or debris, contacting Housekeeping for major cleaning tasks Provide detailed information about hotel facilities and operating hours. Is alert to guests who appear to be intoxicated and intend to drive a vehicle notifies Security department immediately for assistance Assists Security in emergency situations when requested Ensures that deliveries of Hotel supplies and large cargo are made at the loading dock, NOT through the front door Establishes a good working relationship with all Hotel departments, especially Front Desk, Concierge, and Valet Assist with Group deliveries when asked Maintains the cleanliness and organization of the luggage storage areas Other duties as assigned