Sitel - Work@Home Customer Service & Sales Representatives (Remote)
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POST DATE 9/19/2016
END DATE 10/15/2016
JOB DESCRIPTIONJob Description:
Sitel Work@Home Solutions is a virtual employee-based team supporting global fortune 500 companies in the healthcare, high-end retail, coffeehouse, travel, communications and entertainment industries, just to name a few. Sitel believes that great customer experiences are powered by people who love what they do and were they work. We hope you ll consider joining the Sitel Work@Home Solutions team! Qualifications: Prior customer service experience Sales experience a plus; all projects will involve sales Prefers working in virtual self management/self motivated environment Excellent verbal and listening skills Professional and articulate voice Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support Excels working in a fast paced environment with evolving business needs Technical Requirements: Must have high speed internet via wired Cable or DSL service, no wireless. Up/Down speeds 1.5 MBS Stand-alone computer monitor 19 minimum (Sitel equipment is not compatible with all-in-one PCs/laptops) We hope you ll consider joining Sitel! To apply, please visit our website and apply online at: www.sitel.com/careers/work-home While you are there, check out our benefit calculator to see how much money you will save each month by working from home! What we offer: Career advancement opportunities, 70% of our leaderships roles come from internal promotions Medical and dental benefits for full-time employees 401(K) Retirement Match Opportunities to earn additional income through incentive opportunities Vacation and holiday pay Employee discounts with Sitel s many major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers and mobile communication
As caring for customers becomes the differentiator that drives consumer engagement, Sitel is advancing its position as a world leader in outsourced customer experience innovation.
With over 30 years of industry-leading experience, Sitel as 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries.
Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences.