Ski School Sales Agent

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POST DATE 9/17/2016
END DATE 10/16/2016

Vail Resorts Keystone, CO

Company
Vail Resorts
Job Classification
Full Time
Company Ref #
hc.EA0B9CA52B7762D1
AJE Ref #
576208897
Location
Keystone, CO
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. A Ski and Ride School Sales Agent is to deliver outstanding guest service, provide quality information and sales of tickets, passes, and Ski & Ride School products. To satisfy and exceed guest expecations to ensure an "experience of a lifetime" for all guests. Job duties of this position include, but are not limited to: Daily sales and infomration on all Vail Resorts products Perform accurate cash handling and follow proper departmental procedures regarding ticket and pass issuance Communicate in a pleasant and courteous manner to our guest and fellow employees Maintain sufficient supplies and perform daily cleaning of sales office Adhere to departmental and company written and verbal policies and procedures as designated by management Resolve guest ticket problems, perform refunds under the guidance of the management team, and when appropriate, handle guest concerns and suggestions Establish personal strengths and weaknesses through self-assessment and on-going feedback from management team; participate in self-improvement/developement programs Cross train and work in all areas and locations of prodcut sales and services When our Sales Agents work with the Kids Ski and Ride School Products there are additional responsibilities including: Prepare/adjust rental equipment for students according to manufacter's specifications. Maintain accurate equipment inventory, oversee part time rental staff, and check equipment back in at the end of the day Maintain on-mountain features and learning zones Aid instructors with student handling/coordination while indoors both prior to and following lessons Assist with coordination of student lunch program - ordering food, serving kids, clean up, etc Monitor indoor facilites for cleanliness and safety Support instructor staff with outdoor activities such as providing water to teaching area, put up and take down fencing, set up areas for teaching, etc Act as a "runner" for kids needing help during lessons Provide for the safety and security of children during non-lesson time. Contact and communicate with parents about children's issues when needed Must be able and willing to work in a team setting Qualifications: High school diploma or equivalent General computer skills Must have the ability to communicate fluently (written and oral) in English Were looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service, and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and vast options for adventure and exploring, you can join a community who loves where they live and love what they do. Keystone will be your home away from home, with its warmth, friendliness and unequaled eye for detail. Come join our team where A Mountain of Possibilities awaits. www.vailresortscareers.com Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 126993