Small Group Enrollment Coordinator
Review and assess new sale and renewal Small Group enrollment package documents for completeness and accuracy.
Determine if compliance requirements with State and Federal Mandates and FB Small Group Underwriting guidelines are met.
Process all new sale groups, renewal groups (medical and ancillaries), SHOP groups, benefit changes, census changes, eligibility changes, name changes, Cobra updates, etc in Siebel.
Record group details in Siebel and notate each defect and follow-up activity in Siebel EUR notes.
Communicate and perform follow-up activities with agents, agent coordinators, area managers, wholesalers, FCL contacts, SGRU and other internal areas in a timely manner either by email, phone calls, etc.
Prepare final rating for groups and communicate to the agent.
Coordinate with internal areas (EM&B, PRA, FCL, Underwriting, Actuarial, CPIM, BluesEnroll, Legal, etc.) to resolve issues or validate compliance.
Manage daily inventory to ensure responses are received and appropriate actions is taken and completed within required timelines.
Prepare documentation for group setup for use by other internal areas.
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
High School diploma or equivalent
Must have experience within the health insurance industry
3 or more years related work experience in an Operations, Marketing or Sales environment with focus on Small Group business.