Solutions Consultant

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POST DATE 9/7/2016
END DATE 1/4/2017

NetSmart Technologies Overland Park, KS

Overland Park, KS
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Position Purpose

The purpose of this position is to provide an operational resource to complement, augment and support the Client Development and Client Alignment Teams (CDE/CAE). The Solutions Consultant will provide subject matter expertise and technical support for sales, product development and marketing mostly by performing software demos at the office, via webinars and onsite at the client location. Thus a strong ability to present in front of large groups, facilitate discussion and field questions is paramount to success in this position. Further, direct clinical experience is a plus (i.e., social worker, nurse, etc.) to understanding client needs. A knowledge of medical billing/claims and basic understanding of MS Access and SQL are helpful and highly valued.

Principal Accountabilities

* Provide technical and product support for the CDE/CAE teams; presentations, RFP/RFI responses, product demonstrations to prospective clients

* Act and function as a resource to explore additional opportunities within existing Netsmart clients to increase sales and promote partner satisfaction

* Maintain appropriate knowledge base for industries served to facilitate ongoing product development and product offerings to market

* Develop and communicate to Chief Solutions Consultant and Solutions Team Leaders new ideas for product enhancement based on your industry experience and your contact with clients and prospects

* Improve the deal close process

* Remote and On Site subject matter and technical support (presentations, calls, documentation) for the CDE/CAE (sales) teams

* Facilitates special projects like marketing research, whitepaper development, training, seminars, and other special assignments as defined by management

* Maintains Netsmart documentation in accordance with company policies


* Up to 75% travel

* Healthcare knowledge

* Accounting/Billing practices knowledge preferred

Career Path Core Competencies

* Business Development

* Identifies business development and add-on sales opportunities as they relate to a specific project

* Communication

It all begins with a Spark! At Netsmart we look for exceptional professionals who enjoy being part of a fast-paced and innovative environment. We value individual contributions in a team setting and offer a progressive set of support tools and training. We are proud to offer an excellent compensation package, which includes a complete suite of benefits for full-time employees.

Other benefits include:

* Medical, Dental and Vision Insurance available Day 1

* Life Insurance

* Short/Long Term Disability

* 401(k) Plan/EAP

Netsmart is committed to helping health and human services providers deliver effective, recovery-based care.

To learn about our culture, industry and job opportunities visit our career site, Facebook or Twitter account.

Ignite your career today!