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Spa Male Locker Room Attendant at The Phoenician - Full Time & Part Time 7.29.16

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POST DATE 9/17/2016
END DATE 10/17/2016

The Phoenician, Scottsdale Scottsdale, AZ

Scottsdale, AZ
AJE Ref #
Job Classification
Part Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Spa Male Locker Room Attendant at The Phoenician - Full Time & Part Time 7.29.16 Company Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis(R), The Luxury Collection(R), W(R), Westin(R), Le Méridien(R), Sheraton(R), Tribute Portfolio, Four Points(R) by Sheraton, Aloft(R), Element(R), along with an expanded partnership with Design Hotels. The Company also boasts one of the industrys leading loyalty programs, Starwood Preferred Guest (SPG(R)). Please visit for more information. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. Location The Phoenician, a AAA Five Diamond Award Winner, offers 643 rooms including The Canyon Suites, an exclusive all-suite boutique experience which has earned the coveted Five-Star rating from Forbes Travel Guide both are inspired by a rich history of gracious hospitality. This resort experience is part of The Luxury Collection, a group of unique hotels and resorts offering exceptional service to an elite clientele. All of these hotels are internationally recognized as being among the world's finest. The Phoenician's 250 acre inspiration is situated at the base of Camelback Mountain in Scottsdale, Arizona. Our exclusive property also offers most anything for our discerning clientele: 9 sparkling pools for every taste and preference; The Centre for Well-Being, one of the country's premier resort spas; over 160,000 square feet of exceptional banquet space, and 9 unique dining experiences, including J&G Steakhouse, The Thirsty Camel, the Lobby Tea Court, In-Room Dining, Café & Ice Cream Parlor, Relish Burger Bistro, Oasis Pool Bar & Grill, and Il Terrazzo, where Contemporary Italian and regional classics abound. Department Job Description Spa Attendant Male Locker Room Hourly Wage / Non-Exempt / Full Time & Part Time The Phoenician, a Luxury Collection Resort, offers exceptional benefits for Full Time Ambassadors! Experience the exceptional that defines The Phoenician. We are currently searching for an Ambassador who will assist with the service levels in our exquisite 22,000 square-foot spa. This relaxing destination features 24 private treatment rooms, fitness classes, weight training and cardiovascular studios, a Waters Bar, a full-service salon, and a Meditation Atrium. We are currently searching for a health conscious and guest service professional to join us in a rare and fulfilling role. This individual will be responsible for ensuring the Spas Male Locker Room is cleaned, maintained, and refreshed so that our guests receive a memorable and relaxing stay. The selected individual will also accommodate guest requests for items such as towels, robes, refreshments, or any other items that contribute to making the guests stay an exceptional one. Excellent communication skills are required for this high guest contact role. The most suitable candidate will have prior hands-on guest service experience ideally within a high volume, upscale Spa environment. If you believe in the power of team work, and that a healthy attitude contributes to everything, please dont let this opportunity slip away. Apply now while you're thinking about it - please follow the on-line application instructions for this opportunity at If you are currently a Starwood Hotels & Resorts Associate, and you want your journey to continue, then please visit your Human Resources Department to obtain the necessary transfer paperwork. Once completed, please apply through StarwoodOne. Requirements POSITION PURPOSE: To ensure the highest quality guest service and cleanliness throughout the Spa/Health Club and our outside Fitness cabana and seating areas. To assist our guests with exceptional service upon check in, check out, as well in the private facility areas. ESSENTIAL FUNCTIONS: Greet all guests offering assistance as appropriate. Exercise proper telephone etiquette with guests in compliance with the Hotel's terminology Responsible for being knowledgeable of all spa services, pricing, and other services provided by the Resort Responsible for assisting all guests with locker room facilities. Maintain cleanliness of fitness center, juice bar, and locker rooms. Inventory and maintain proper stock of items necessary. Insure locker room check in sheet is properly filled out, and lockers are being inventoried correctly. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Supportive to Resort wide training programs including but not limited to: OSHA, Safety, Perform exceptional communication skills throughout all functions of the job i.e. guests, department managers and fellow employees. Make guests requests your top priority. Adhere to hotel safety standards. Perform other duties and handle projects as assigned by Manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. Knowledge of hotel operations. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands Most work tasks are