Job Summary
- Company
- West Corporation West Corporation
- Location
Omaha, NE, US
- Job Type
- Regular
- Job Classification
- not provided
- Experience
- not provided
- Education
- not provided
- Company Ref #
- 164773780164773780
- AJE Ref #
- 555656805
- [+] More
Job Description
Spanish InterpreterJob ID:939252Location: Nebraska OmahaRegular/Temporary:RegularReturn to Previous Page *Flexible schedules between the hours of 6 a.m. and 10 p.m., Monday Friday, with a monthly minimum based on need and up to 40 hours available per week*West Corporation is a leading provider of technology driven, voice oriented solutions. West offers its clients a broad range of communications and infrastructure management solutions that help them manage or support critical communications. West's customer contact solutions and conferencing services are designed to improve its clients' cost structure and provide reliable, high quality services. West also provides mission critical services, such as public safety and emergency communications.Responsible for providing interpretation in appropriate capacity for assigned clients; interact with clients and customers in a professional manner ensuring interpretation accuracy; ensure the confidentiality of sensitive customer information; identify cultural issues that prevent high quality customer service and escalate to appropriate group; ensure required documentation is kept and updated in a timely and accurate manner.MINIMUM QUALIFICATIONSApplicants for this job will be expected to meet the following minimum qualifications.Education* High school education or GED required* Interpretation certification or post secondary language study preferred* Must meet minimum age requirement for assignment/projectExperience* Minimum 1 year customer service experience required* Minimum 6 months interpretation experience required, preferably 1 year* Based on departmental need, minimum one year experience in the healthcare or financial industries may be preferredOther* Basic knowledge of Word and Excel preferred* Basic computer skills required* Score acceptably on job related testing assessments (e.g., HIPAA, etc.)`* Ability to clearly communicate using a clear, distinct voice* Ability to read and speak both in English and Spanish requiredIf you are interested in this position and meet the minimum requirements, apply online today!Applications will be accepted through 1/27/2012.WestEmployment.comAAP/EEO EmployerReturn to Previous Page
