Specialist - Customer Service (Scheduler)

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POST DATE 9/1/2016
END DATE 11/20/2016

Energy Transfer Partners Houston, TX

Houston, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


Assist shippers and operators in the daily operations required in the transportation and storage of natural gas on the Panhandle Pipelines ( PEPL , TGC, SER). These responsiblities include scheduling, nominations, confirmations, allocations and answering any questions that may arise from these areas. Interacts with Gas Control, Optimization and Marketing Reps to ensure the most efficient and effective plan for scheduling the pipelines. Tracks customer imbalances and storage activity / inventory . Interacts with Marketing Reps and Customer Service to solve any billling disputes or general questions related to gas flow. Also strives to help the business unit achieve goals set by the Commercial Marketing group and Market Services on a monthly basis. Responsible for monitoring the monthly closing of allocations to ensure information passed to Customer Service is correct and facilitates correct invoicing of customers. Provides necessary information to Gas Control in order to assist in maintaining pipeline intergrity and assisting the team with volumetric imbalances. Able to work a flexible work schedule if required. The Specialist for Customer Service will be required to be on-call on a periodic / backup basis.
Bachelor's degree in business, accounting, economics, mathematics or computer science or additional equivalent experience.

Preferred Skills: One to five years of analytical experience preferably in a related area to have a working knowledge of natural gas pipeline tariffs, contracts, operations and/or gas accounting. Candidate should have excellent communication and interpersonal skills along with a high skill set in Excel and Word. Access skills are a plus. Working knowledge of the respective pipeline tariffs, or the Messenger Plus system a plus.


Candidates may be considered for a different level in the job family based on their skills and experience. (prefer to leave other info off)

Able to work flexible work schedule if required. Periodic on-call duties in order to backup evening / weekend personnel.

Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants or employees based on race, color, religion, sex, age, national origin, disability, veteran status or any other legally protected classifications