Sprinkler Operations Manager - SimplexGrinnell
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POST DATE 8/27/2016
END DATE 11/8/2016
Tyco Fire and Security
JOB DESCRIPTIONJohnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.
For additional information, please visit www.johnsoncontrols.com or follow us @johnsoncontrols on Twitter.
The primary function of this position is to manage the Electronics, Sprinkler, Security and Mechanical delivery process, maintaining a high level of customer satisfaction while maximizing operational efficiencies, controlling costs within the district and meeting corporate financial goals. This position will manage project engineering, project management, CAD operations, order entry, installation and technical installation support.
CUSTOMER SATISFACTION: Coordinate with sales to analyze customer requirements and contractual obligations, determining the best possible SimplexGrinnell application. Responsible for executing the solution for total customer satisfaction, this includes maintaining effective two-way communication with the customer from the initial order point to the warranty period.
FISCAL RESPONSIBILITY: Responsible for executing the highest quality delivery at the lowest possible cost. Responsible for operating within an approved financial plan, which includes direct costs, indirect costs, accounts receivable and profitability.
OPERATIONAL RESPONSIBILITY: Oversee the support activity associated with the submittal process, engineering, technical support, CAD operations, installation schematics, equipment delivery, outside purchasing, scheduling, labor planning and business issues, such as, bonds, insurance and approvals. Interface with service department to insure seamless project turnover.
INSTALLATION RESPONSIBILITY: Manage all installation requirements including material purchasing, project scheduling, with fiscal responsibility, installing through SimplexGrinnell installer or subcontractor management in accordance with company policy in a cost efficient manner. Manage the technical installation support activity including programming and operating systems according to customer specifications and applicable code requirements.
PRODUCTIVITY IMPROVEMENT: Ensure that effective performance measurements are assigned and employees are motivated to achieve and exceed objectives in a professional, timely and quality manner. Coordinate with and support the sales representatives in order to better serve the customer, grow the business and ultimately increase the sales volume per sales representative.
PERSONNEL MANAGEMENT: Hire, transfer, terminate or affect other personnel actions for subordinate employees. Set goals and objectives for subordinates, communicate expectations to employees, and periodically review subordinate's performance. Identify areas of improvement and implement necessary development and training programs or other appropriate actions. Responsible for assisting in meeting equal employment opportunity / affirmative action program goals and objectives, and abide by Federal, State and local laws and regulations, as well as company policies and programs. Maintain and enhance a positive and supportive work environment, which eliminates the causes and/or perceived need for outside third-party intervention.
SAFETY COMPLIANCE: Accountability for employee and office compliance with corporate safety programs. Responsible for ensuring that employee safety training is thorough, complete, and up to date within tables, and implements safety recommendations and corrective actions in a timely manner. Identifies safety hazards and issues and notifies corporate safety office for recommendations and corrective actions.
Perform other duties as directed.
The scope of this position is to interact with all employees within the district and direct the activities of project engineering, CAD operations and the installation group as well as interacting with headquarters and the customer on a day-to-day basis.
This position has direct impact on the profitability of the district, quality of performance, the company's image and reputation as well as market share for the assigned territory.
Education: A Bachelor's degree preferably in a business or engineering discipline.
Experience: Minimum (3) five years experience in management of district operation activities and industry experience.
* Requires good interpersonal skills, along with effective writing, speaking and presentation skills.
* Demonstrated management/leadership abilities to include training, team building, presentation and negotiation skills, branch administration and effective interaction with customer/company management.
* Must obtain and retain (Minimum) NICET Level II Certification.
* Knowledge of applicable local, state and federal codes required.
* Computer fluency in Windows, Excel, and other Micro-Soft products.
* Must have valid driver's license with good driving record.
We offer a highly competitive compensation and benefits plan including medical, dental, prescription coverage, flexible spending accounts, paid life insurance, matching 401(k), ongoing training, tuition reimbursement and more. And because we're part of Johnson Controls we can prepare you for a career on a global scale.