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Sr. Business Analyst (Cross Functional)

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POST DATE 9/2/2016
END DATE 12/2/2016

Express Scripts Saint Louis, MO

Company
Express Scripts
Job Classification
Full Time
Company Ref #
REQ20003987
AJE Ref #
576063562
Location
Saint Louis, MO
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

APPLY
Schedule: Full-time

Job ID: REQ20003987

POSITION SUMMARY:



This position will partner with operations and resource management teams in the visioning and design of analytic solutions to drive differentiated service, operational efficiency, and a positive member experience. The analyst will work to realize these solutions through data acquisition across a wide portfolio of source systems, data preparation, and data visualization, providing information that is both relevant and actionable. In addition, the position will support existing reports and tools, answer ad hoc inquiries as needed, as well as mentoring junior level analysts.

ESSENTIAL FUNCTIONS:

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Locate, extract, manipulate, and organize data from operational source systems in support of analytic tool development (SQL, Microsoft SSIS, Alteryx).

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Partner with varying levels of operations and resource management leadership to understand challenges, goals, and pain points, designing analytic solutions to address them.

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Develop data visualizations that present information to operations and resource management personnel that is both relevant and actionable (Tableau, myInvenio, HTML, JavaScript, ColdFusion, Java).

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Enhance/troubleshoot existing reports, tools, and data feeds to support evolving business needs.

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Present results and/or recommendations to key business stakeholders up to and including Sr. Staff.

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Mentor junior level analysts and work collaboratively with colleagues to maximize value delivered through team activity.




QUALIFICATIONS:

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BA/BS required, MS/MA preferred

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5-8 years of relevant experience or Master s degree with 3-5 years of relevant experience

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Advanced analytical and strategic thinking skills

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Experience with 2 or more of the following: Tableau, Microsoft SQL Server, Microsoft SSIS, Teradata SQL, Oracle SQL, MySQL, myInvenio, Fluxicon Disco, ProM, JavaScript, jQuery, D3.js, Visual Basic, Microsoft Access, Microsoft Excel

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Strong organizational skills

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Strong customer service skills

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Strong communication/presentation/meeting facilitation skills

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Solution design skills

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Troubleshooting skills

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Leadership skills

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Analytical and detail-oriented in all work activities

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Customer-focused in all work activities

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Ability to mentor internal customers in use of analytical tools

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Ability to extrapolate data into information to drive process improvements

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Excels working cross functionally, at all levels of the organization

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Ability to handle/balance multiple projects or tasks at a time

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Ability to solve complex problems

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Ability to quickly learn how to use new software applications

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Knowledge of the PBM industry and contact center operations preferred but not required.



*LI-RC1



ABOUT THE DEPARTMENT

The mission of Client Services is to meet market needs for speed, flexibility and reliability, while driving and influencing best operational practices to make Express Scripts the most competitive and effective PBM.

Client Services includes Client and Benefit Administration, Manual Claims Processing, Eligibility, Quality Control, Implementation and the Client Service Center. These centralized functions support the client lifecycle throughout the enterprise to help Express Scripts get it right the first time to increase client satisfaction and reduce waste and the cost of rework.

ABOUT EXPRESS SCRIPTS

Advance your career with the company that makes it easier for people to choose better health.
Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes.
Join the company that Fortune magazine ranked as one of the 'Most Admired Companies' in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services.
We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.
Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation.
Express Scripts is a VEVRAA Federal Contractor.

Express Scripts is an EOE
Express Scripts is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.Applicants must be able to pass a drug test and background investigation and, depending on position requirements, a Department of Defense background investigation. AA/EOE.