Sr Customer Serv Specialist I
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POST DATE 8/23/2016
END DATE 12/1/2016
Parker Hannifin Corporation
Founded in 1918, Parker Hannifin Corporation is a $13 billion, global company.With annual sales of approximately $13 billion in fiscal year 2015, Parker Hannifin is the world's leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets. The company employs approximately 55,000 people in 50 countries around the world. Parkers engineering expertise and broad range of core technologies uniquely positions the company to solve some of the worlds greatest engineering challenges. By partnering with customers, Parker improves their productivity and profitability and seeks new ways to solve humanity's biggest challenges.
Provide inside sales support to direct and/or distributor accounts. Specific support activities include: expediting orders, providing delivery dates, entering purchase orders, releasing existing orders and responding to customer inquiries.
Service direct and/or distributor customer accounts primarily through email, telephone, PHConnect, Electronic Data Interchange (EDI), Live Chat and fax. Perform thorough contract review in accordance with division guidelines Expedite orders through coordination with production, warehouse, quality, applications engineering and other internal departments. Provide delivery dates and quotation requests for pricing. Enter new purchase orders and answer action requests submitted by field sales. Obtain and forward customer shipping information. Respond to customer inquiries. Confers with engineering department to ascertain product application information. Confers with production and warehouse personnel to determine product availability, cost, and production lead-time requirements, when necessary. Corresponds with customer to inform of production progress and costs. Work in high performance team environment to collectively meet team goals
Minimum Requirements Bachelors degree (B.A.) from four year college or university, or two year degree and three years related experience and/or training. Must demonstrate excellent communication skills (professional, cordial, diplomatic).Computer Skills Proficiency in Microsoft Office required Advanced knowledge of Microsoft Excel and Microsoft Access required Ability to learn and function with multiple mainframe software
Equal Employment Opportunity
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions. (Minority/Female/Disability/Veteran/VEVRAA Federal Contractor)If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdfand http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf
How To Apply
Go to www.parker.com/careers Click the View Jobs link on the left hand side. Select North America on the map and United States of America from the drop down list. Afterwards select "Advanced Search" towards the top of the page. Then under locations, select KY - Lexington and hit the Search button.All available positions are listed at this site, please apply with resume.The hiring process has a background check and may include a series of interviews.A new employees orientation and welcome is conducted at the hiring location.